ESIB - Services Project Manager

Responsibilities

• Drive Value Realization
• Work with Sales Account Owner and Engagement Management to understand the scope, value identification, and planning processes
• Within the constraints of the contract, understand the anticipated business value the project should bring the customer
• Align the project timeline with solution releases, resources, scope and budget
• Communicate the value of the project and its context within a program
• Report status regularly and increase appropriately to drive good governance while ensuring alignment on progress, risks, issues, and overall project timeline
• Identify and create additional opportunities out of the ongoing project and feed those to the Program- and/or Engagement Management
• Drive the project team and customer to implement the planned solution(s) on schedule
• Collaborate with the customer to ensure agreed KPI’s are traced and met
• Initiate and Implement a Program Structure and Governance Model
• Work with Sales, Services Management and any Program Manager to initiate, review and agree to a project governance model with the customer
• Implement the project governance model in close partnership with the customer
• Define and agree with the project roles and responsibilities with the customer
• Together with Sales Account Owner, conduct partner management through systematic identification, analysis and planning actions to negotiate with and influence partners
• Work with Sales, Services Management, and Program Manager, if any, to set up all required processes in alignment with all partners including appropriate communication on all levels
• Lead the Project throughout the Project life cycle demonstrating Siemens Delivery Framework
• Review the contract and derive actions concerning risks, opportunities and contractual obligations
• Proactively supervise the project’s overall progress, resolve issues and initiate corrective and preventive action as appropriate
• Lead customer requirements and project scope to achieve project objectives
• Perform project risk management including planning, identification, analysis, response planning and controlling
• Lead and resolve issues with all vital internal and external partners
• Implement project change management process
• Lead the project timeline to ensure on-time delivery
• Ensure the planned project communications on all levels including customer concern procedures and project progress reporting
• Perform quality management and lead compliance with standards, rules and regulations
• Follow the procurement processes
• Perform project reviews and retrospectives regularly and feed the results and lessons learned to the project and organization
• Lead the Project Team
• Agree targets with project staff and delegate defines responsibilities and authority
• Actively seek and provide feedback from project team members, managers and customers
• Support team-members’ personal development
• Involve the project and project team in the identification and management of changes
• Work with Services Management and Procurement Manager to manager business partners and subcontractors
• Lead Project Financials
• Deliver the project to the approved budget and agreed margin
• Regularly reviews and leads the project budget
• Measure project performance and provide regularly as required a realistic project forecast
• Incorporate project risks from risk assessments into project budget
• Work with services administration to ensure accurate billing and revenue recognition for the project
• Identify and minimize non-conformance costs in the project
• Project Leadership
• Lead and be responsible for the project and encourage strategic decision making
• Together with Sales Account Manager and Engagement Management, set and realign partner expectations
• Actively establish relationships with partners
• Together with Services Management and Program Management, build, inspire and empower an effective team
• Ensure the team members have the materials and equipment to complete their tasks
• Firm Building Leadership
• Supply to firm building activities such as; delivery of training, development of training content, best practice development and sharing experiences
• Supply to continuous improvement based on lessons learned from the project
• Support improvement initiative in the project, any program and organization
• General
• Support the organizational culture, values and reputation in company markets and with all staff, customers, suppliers, partners and regulatory/official bodies
• Willing and available to work the core hours required by DISW or specified by the customer project, respecting local country legislation and company policies
• Willingness and ability to travel 25% - 50% of the time

Required Knowledge/Skills, Education, and Experience

• 7+ years in a project manager or delivery leader role, with a project track record of leading projects for enterprise-scale clients in a SaaS product company
• Excellent executive communication and leadership skills, with credibility across senior customer partners and internal cross-functional teams
• Strong command of delivery fundamentals, including scope management, achievement planning, dependency management, risk management, executive reporting, and customer concerns
• Comfort operating in technical environments, paired with strong Services eye for business across delivery economics, resource planning, commercial awareness, and engagement health
• Proven problem-solving ability, strong judgment, and comfort navigating ambiguity, tradeoffs, and sophisticated delivery decisions
• Shown leadership delivering outcomes across cross-functional teams and customer partners, with the ability to influence, align, and drive accountability without direct authority
• Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.

Preferred Knowledge/Skills, Education, and Experience

• Experience interacting directly with executives
• Knowledge of Agile or SAFe delivery execution, and ability to plan within and outside these existing frameworks
• Practical experience driving governance and creating implementation methodologies from scratch
• Previous leadership experience with Enterprise PLM, ERP, or MES implementations with project budgets over $1M US
• Ability to lead a group of professional architects and consultants during software implementation to achieve results

Our Benefits & Rewards

• The total cash compensation range for this position is $125,300 – $250,600 with 10% of this being comprised of an annual incentive target. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

Why us?

#LI-REMOTE

Application Deadline

• This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.
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