oracle
ESaaS - MSD -Technical- D365 CE Developer Associate
Zensar
Pune, IND
Full-time
Senior · 7+ years experience
Onsite
Discovered 3 weeks ago
Dynamics 365ServiceNowAzure SynapseSQLPower Automate
Free
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Dynamics 365ServiceNowAzure Synapse
Key Skills for This Role
Dynamics 365ServiceNowAzure SynapseSQLPower Automate
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Responsibilities
- Responsibilities :
- Administer and maintain the Microsoft Dynamics 365 platform, including system configuration, customization, access, and security management via Azure active directory groups
- Troubleshoot / Replicate issues encountered by users, Investigate and identify the root cause behind the issues and propose solutions.
- Understand the business logic set on tables (standard & custom) including but not limited to Power Automate, Business process flows, Cloud Flows, Validation rules written using JavaScript & Plugins.
- Fix production bugs on areas mentioned above adhering to correct deployment practices.
- Proactively monitor our ServiceNow incident queues for Dynamics 365 specific tasks during your shift, take ownership and provide timely support to end users as per our defined SLAs.
- Document enhancements & bugs using AzureDevOps.
- Engage Microsoft support on product specific issues, Expedite and ensure timely resolutions.
- Collaborate with business stakeholders to understand issues & pain points & be detail oriented
- Regularly monitor system health/performance and monitor data integrations with connected systems using Azure Synapse pipelines. Identify, troubleshoot & expedite pipeline failures.
- Use SQL 4 CDS to perform bulk data DML operations like insert, update, delete.
- Stay up to date with the latest features and enhancements in Dynamics 365 and recommend best practices to optimize system performance and user experience.
- Assist in the planning and execution of system upgrades, patches, and enhancements.
- Support during release weekends (once per month) on Saturday and/or Sundays as required
Qualifications
- Bachelor’s degree in computer science, Information technology or a related field.
- Proven work experience of at least 7-8 years as a Microsoft Dynamics 365 administrator and developer.
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