appone
ERP Technical Engineer (FL, Jacksonville)
Sunset Intimates
Jacksonville, USA
Full-time
Mid · 2+ years experience
Onsite
Discovered 3 days ago
Microsoft OfficeCitrixVPNAcumaticaFusionLightspeed
Free
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Microsoft OfficeCitrixVPN
Role Overview
This position is responsible for configuring, maintaining, and deploying company computers. Will troubleshoot and affect repair on all company printers and scanners. Provide on-site, telephone and remote support to all locations and staff. Will maintain inventory of all computer systems. Will be responsible for some network administration as deemed appropriate.
Key Skills for This Role
Microsoft OfficeCitrixVPNAcumaticaFusionLightspeed
Full Job Posting
Summary
This position is responsible for configuring, maintaining, and deploying company computers. Will troubleshoot and affect repair on all company printers and scanners. Provide on-site, telephone and remote support to all locations and staff. Will maintain inventory of all computer systems. Will be responsible for some network administration as deemed appropriate.
Responsibilities
- Helpdesk and technical support to all locations and staff.
- Remote helpdesk support to other stores
- Should be an expert in Microsoft Office, specifically with the Word, Excel, PowerPoint, and Outlook Applications
- Troubleshooting of Mac Computers and Apple products
- Troubleshoot Citrix and VPN connection problems.
- Troubleshoot e-mail connectivity problems.
- Maintain and manage repairs for computer equipment, including peripherals.
- Inventory all technology equipment.
- Build and deploy laptop and desktop computers.
- Computer troubleshooting OS and software related.
- Mobile Device Support ? provide support to mobile device users.
- Record and track all support activity in IT support software.
Other Responsibilities
- Performing other related duties as directed or assigned.
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