naukri
ERP Functional Support Associate
HASSANI TRADING CO L.L.C
Dubai, UAE
Full Time
Mid
Onsite
1 months ago
ERP ImplementationBusiness Requirements AnalysisUser Acceptance TestingTechnical DocumentationEnd User TrainingData Migration
Free
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ERP ImplementationBusiness Requirements AnalysisUser Acceptance Testing
About the Role
Assist in ERP implementation, support testing, and documentation while possessing ERP knowledge, analytical skills, and proficiency in Microsoft Office.
Key Skills for This Role
ERP ImplementationBusiness Requirements AnalysisUser Acceptance TestingTechnical DocumentationEnd User TrainingData Migration
Responsibilities
- Assist in ERP implementation, configuration, and support activities
- Understand business requirements and assist in translating them into system solutions
- Coordinate with business users to gather functional requirements and process flows
- Support testing activities including UAT and issue tracking
- Prepare SOPs, user manuals, process documentation, and training materials
- Provide support and troubleshooting for ERP related issues
- Coordinate with technical teams for bug fixes, enhancements, and integrations
- Support data migration, validation, and reporting activities
- Conduct end user training and system walkthrough sessions
- Assist in preparing project status reports and implementation updates
- Ensure proper documentation of processes, changes, and support tickets
- Support continuous improvement initiatives related to business applications
Requirements
- Experience in ERP implementation, configuration, and support
- Ability to gather and translate business requirements into system solutions
- Experience with UAT and issue tracking
- Strong documentation and training skills
Full Job Posting
Key Responsibilities
- Assist in ERP implementation, configuration, and support activities.
- Understand business requirements and assist in translating them into system solutions.
- Coordinate with business users to gather functional requirements and process flows.
- Support testing activities including UAT (User Acceptance Testing) and issue tracking.
- Prepare SOPs, user manuals, process documentation, and training materials.
- Assist in preparing functional and technical documentation.
- Provide support and troubleshooting for ERP related issues.
- Coordinate with technical teams for bug fixes, enhancements, and integrations.
- Support data migration, validation, and reporting activities.
- Conduct end user training and system walkthrough sessions.
- Assist in preparing project status reports and implementation updates.
- Ensure proper documentation of processes, changes, and support tickets.
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