EPIC ANALYST - AMBULATORY - INFORMATION TECHNOLOGY

1.Builds optimizes and maintains designated applications in all designated environments (e.g. test, training, production, etc);

2.Organizes and prioritizes application build activities in collaboration with I.T.

leadership and respective department leadership throughout health system;

3.Understands applicable hardware integration concepts to the extent necessary to provide demonstration of hardware use and build which supports workflows; in addition, identifies potential integration opportunities and/or issues;

4.Assists with ensuring participation of the appropriate clinical and non-clinical stakeholders in build activities;

5.Interfaces with applicable leadership and/or other subject matter experts as needed and gains comprehensive understanding of workflows and end-user needs and effectively translates knowledge into system design, materials and/or other work product(s);

6.Proactively maintains competency and continues to take advantage of learning opportunities in application(s) correlated to role;

7.Attends training and successfully completes related projects and tests in order to obtain and maintain applicable certification(s) and/or skills;

8.Gives meaningful input and translates optimal future-state workflows into system design;

9.Follows standards for naming and numbering conventions and security classifications;

10.Tests build in a structured manner and documents results; is fully-prepared to accurately represent findings during change control processes;

11.Conducts a comprehensive review of all update documentation (e.g. service updates and version upgrades) and provides insight to ensure best project strategy;

12.Provides expert demonstration of system functionality as necessary;

13.Serves as application support and subject matter expert and provides resolution for issues;

14.As may be directed, represents and serves as North Oaks liaison to EMR vendors and/or other third parties;

15.Documents and accurately reports status and progress of assigned deliverables to I.T. leadership and to others as may be directed;

16.Completes all work as assigned within timeline expectations and with a high level of work product quality;

17.Remains focused on improving patient safety, quality measures, efficient delivery of care, system security, patient privacy and other areas of compliance;

18.Understands application and overall Epic system capabilities and/or limitations in order to best leverage available functionality;

19.Effectively and appropriately presents and communicates information/ideas/concepts to individuals and groups in both verbal and visual manner;

20.Troubleshoots, researches and analyzes issues and provides practical and meaningful suggestions for issue resolution.

21.Stays abreast of changing technology, protocols, standards and guidelines which may impact application build and/or training materials and facilitates changes needed to comply with standards;

22.Participates in workflow design and system build of education modules and training materials;

23.Produces high quality training system build and develops classroom plans and materials which maximize learning opportunities for end-users;

24.Effectively presents and conducts training for end-user groups ranging in all levels of skill; Creatively finds efficient and effective methods of disseminating training/educational materials to applicable end-users;

25.Strictly follows all change control procedures;

26.Willing and able to travel to offsite locations to perform job responsibilities;

27.Participates in organizing meetings, training, testing administration, end user assessments, and logistics as needed;

28.Provides end-user and super-user support during classroom training;

29.Trains and credentials additional trainers to assist with end-user training;

30.Complies with all hospital and departmental policies, procedures, and guidelines; and

31.Performs other duties as assigned.