Enterprise Software Sales Manager
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Key skills for this role
Role Overview
Grow SquareOne Technologies' UAE business by developing new customers, managing existing accounts, and building relationships with key clients.
Sell and promote Digital Transformation, Enterprise Content Management, Automation, Data and AI, Cloud, and related enterprise technology solutions.
Manage customer requirements, internal solution development, and the sales process through closure in a customer-facing role.
Key Skills for This Role
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Job Purpose
Grow SquareOne Technologies' UAE business by developing new customers, managing existing accounts, and building relationships with key clients.
Sell and promote Digital Transformation, Enterprise Content Management, Automation, Data and AI, Cloud, and related enterprise technology solutions.
Manage customer requirements, internal solution development, and the sales process through closure in a customer-facing role.
Sales and Business Development
- Achieve assigned sales, profitability, monthly, quarterly, and annual business development targets.
- Develop new UAE business through prospecting, networking, referrals, events, and other channels.
- Identify, qualify, and convert potential customers and manage self-generated and internally developed opportunities.
- Lead sales engagements from requirements gathering through solution development, proposals, negotiation, and closing.
- Maintain accurate CRM records, sales forecasts, customer activity, pipeline, and opportunity information.
Account Management
- Own assigned customer accounts and maintain regular engagement with key stakeholders.
- Identify account growth, up-selling, and cross-selling opportunities based on customer needs.
- Monitor customer satisfaction and coordinate with Delivery, Project Management, Presales, and Customer Support teams.
- Maintain knowledge of customer plans, projects, budgets, and potential opportunities.
Partner and Market Development
- Develop relationships with relevant technology partners and industry contacts.
- Identify partnership opportunities and work with partners on joint opportunities and customer engagements.
- Monitor market developments, customer needs, competitor activity, and relevant technology trends.
Organizational Alignment
- Coordinate with Sales, Marketing, Inside Sales, Presales, technical, implementation, delivery, Finance, and project teams.
- Ensure proper handover of closed opportunities to relevant delivery and project teams.
- Support Finance with outstanding customer payment follow-up when required.
Qualifications and Experience
- A bachelor's degree in Business Administration, Sales and Marketing, Information Technology, or a related field is required.
- Minimum 5–7 years of B2B sales experience, preferably in the IT or technology sector, is required.
- At least 3 years of hands-on experience selling enterprise software or IT solutions is required.
- Experience achieving sales targets, managing enterprise and strategic accounts, and engaging senior or C-level decision-makers is required.
- An MBA and existing UAE market relationships are advantageous.
Knowledge and Skills
- Strong understanding of IT solutions and enterprise software.
- Good understanding of Digital Transformation, Enterprise Content Management, Automation, Data and AI, Cloud, and related technologies.
- Strong business development, consultative sales, communication, presentation, negotiation, closing, relationship-building, and networking skills.
- Working knowledge of CRM and sales management tools.
Performance Measures
Achieve sales quotas, profitability targets, new customer growth, existing-account revenue growth, and qualified pipeline goals.
Maintain accurate and timely CRM updates and sales forecasts.
Develop strong customer relationships, support customer satisfaction and retention, and build a relevant partner and market network.
Complete assigned training and development objectives within the agreed timeframe.
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