Enterprise Automation Engineer

Position Summary

Key Responsibilities

• Design, develop, implement, and support enterprise automation solutions that improve operational efficiency, reliability, and user experience.
• Develop and maintain integrations between ServiceNow, Saviynt, procurement systems, ERP platforms, cloud platforms, identity providers, infrastructure management tools, and other enterprise applications.
• Automate infrastructure provisioning, configuration management, software deployment, patching, monitoring, and operational support processes.
• Design and implement end-to-end workflows supporting hardware procurement, software requests, purchasing approvals, vendor fulfillment, inventory management, and asset lifecycle processes.
• Automate identity lifecycle processes including onboarding, transfers, offboarding, application provisioning, entitlement management, and access governance.
• Develop integrations utilizing REST APIs, SOAP services, webhooks, message queues, and enterprise integration technologies.
• Identify manual, repetitive processes across IT and business operations and implement scalable automation solutions.
• Collaborate with Infrastructure, Security, IAM, Procurement, Asset Management, HR, and business stakeholders to design automation that improves operational efficiency and service delivery.
• Develop reusable automation frameworks, integration standards, and best practices.
• Troubleshoot automation failures, integration issues, and workflow exceptions while continuously improving reliability and performance.
• Create technical documentation, architecture diagrams, runbooks, and knowledge articles supporting automation solutions.
• Ensure automation solutions comply with security, governance, audit, and compliance requirements.
• Develop reporting and dashboards that measure automation adoption, operational efficiencies, and business value.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 3–7 years of experience developing enterprise automation, integrations, or infrastructure engineering solutions.
• Strong experience with PowerShell, Python, Bash, or similar scripting languages.
• Experience designing and consuming REST APIs, web services, and enterprise integrations.
• Strong understanding of Windows Server, Linux, networking, cloud infrastructure, and enterprise IT operations.
• Experience with source control platforms such as Git.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, documentation, and collaboration skills.

Preferred Qualifications

• Experience with ServiceNow , including Flow Designer, IntegrationHub, IntegrationHub ETL, and platform integrations.
• Experience with Saviynt Identity Cloud or other Identity Governance and Administration (IGA) platforms.
• Experience integrating identity platforms such as Microsoft Entra ID, Active Directory, Okta, or Ping Identity.
• Experience integrating procurement or ERP platforms such as SAP, Oracle, Workday, Coupa, Ariba, Jaggaer, or similar solutions.
• Experience with Infrastructure as Code and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Experience with Microsoft Power Platform, Azure Logic Apps, MuleSoft, Boomi, or other enterprise integration platforms.
• Familiarity with IT Asset Management (ITAM), Software Asset Management (SAM), Configuration Management (CMDB), and enterprise service management.
• Experience supporting hybrid cloud environments including Azure and AWS.

Automation & Development

Enterprise Platforms

Integration Technologies

Business Systems