Enterprise Account Manager

Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences.

Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.

Relationship Management: Cultivate and maintain strong, long-lasting relationships with key stakeholders across all levels of your assigned enterprise accounts, including C-suite executives, departmental heads, and technical teams.

Value-Driven Expansion: Proactively identify and develop a robust expansion pipeline by understanding the client's broader business objectives and pain points. You'll champion the value of Glassbox solutions, uncovering "cross-sell" opportunities for new use cases and departments within the customer's ecosystem.

Commercial Acumen: Drive the entire sales cycle for expansion opportunities, from qualification and discovery to negotiation and closing, ensuring alignment with client needs and Glassbox's strategic goals.

Team Player: Collaborate closely with our Support, Product, and Solutions Engineering teams to ensure seamless onboarding, adoption, and ongoing success for your clients, maximizing their ROI and fostering long-term loyalty.

Forecasting & Reporting: Accurately forecast revenue and pipeline within your territory, providing regular updates on account health and strategic initiatives.

Market Intelligence: Stay abreast of industry trends, competitor activities, and emerging technologies to inform your account strategies and contribute to Glassbox's product roadmap.