Enterprise Account Manager (Marketing Agency Experience)

Key Responsibilities:

• Able to work with clients to utilize marketing analytics and AI tools to analyze campaign performance, derive insights, and optimize strategies
• Prioritize customer success with a strong commitment to high-quality support and delivery.
• Independently create detailed project and resource plans while collaborating closely with clients and internal Professional Services practice leads.
• Lead strategic client meetings and consultations, providing guidance and expertise.
• Manage client relationships end-to-end, maintaining accountability throughout the entire client lifecycle. Including contract discussions, upsell opportunities research, and budget management.
• Partner closely with Sales, Engineering, Product, and Support teams to ensure alignment with company goals and seamless execution.

Required Qualifications

• Fluent in English and confident in client communication to lead client conversations, facilitate discussions, and drive alignment.
• Proven track record of independently managing and executing projects, with at least 3 years of experience in client-facing roles such as Project Lead, Sales Engineer, Technical Account Manager, or similar.
• 3+ years of account management experience within a marketing agency setting, with a focus on enterprise accounts.
• Solid understanding of data modeling, with working SQL knowledge to query, validate, and troubleshoot data in support of analytics needs.
• Strong project management skills enabling you to plan, coordinate, and execute projects from start to finish.

Nice to Have:

What We Offer:

• Remote-first environment
• Competitive compensation
• Medical and dental benefits
• 401K plan
• Unlimited PTO
• Paid holidays
• Professional development reimbursement