Enterprise Account Manager

• Boston/Chicago: Hybrid working 2 days a week in the office

About the position

We are seeking an Account Manager, Enterprise to bring hyper growth to a selected portfolio of our most important and strategic customer accounts.

Key aspects of the role include

• Achieve annual and quarterly revenue targets
• Identify up-, cross-sell and expansion opportunities
• Ensure the delivery of a continuous pipeline of qualified opportunities through various prospecting means, including research, networking, cross-selling, cold calling, exhibitions, partnerships etc.
• Provide timely and accurate pipeline forecasts and reporting
• Organise meetings with right stakeholders to pitch Sales Enablement and the strength of the Showpad platform
• Help steer the creation of high quality sales collateral which can be included in customer specific ABM
• Steer and manage a lead generation plan that can be executed and effectively nurtured by your dedicated BDR
• Develop an account plan and chessboard for each of your key account
• Work with clients to promote Showpad’s product capabilities throughout their business, utilising joint events, marketing strategies, community calls etc.
• Negotiate contracts / SLA’s that achieve company objectives
• Effectively use the resources of the organisation to support the sales process
• Indirectly lead an account support team of technical and customer success resources to help achieve your objectives
• Work with internal teams to ensure complete organisational understanding of client needs
• Support the establishment of strong, lasting client relationships
• Identify and report on market trends, competitor activity, customer demand, buying process developments and other relevant market intelligence

• Revenue forecasted and achieved on a quarterly and annual basis
• Value and quality of leads and opportunities
• Client satisfaction – feedback, contract renewal etc.