Enrollment Specialist

Nabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. We match patients with registered dietitians and help them get scheduled quickly and compassionately.

We’re hiring a Patient Enrollment Specialist who is warm, organized, and proactive with follow-ups. This role has a direct impact on helping patients access care during a vulnerable moment.

As a Patient Enrollment Specialist, you will speak with prospective patients, answer questions, guide them through scheduling, and ensure they feel supported throughout the process. Experience in enrollment, intake, scheduling, customer support, or other phone-heavy roles is helpful.

Call and text patients to schedule their first appointment

Handle a steady volume of outreach each day

Follow up consistently and document touchpoints

Explain our program clearly and compassionately

Navigate common questions or concerns

Coordinate closely with the care team for smooth handoff

Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, admissions, aesthetics, etc.)