𝗦𝗲𝗻𝗶𝗼𝗿 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 – 𝗟𝟮, 𝗘/// 𝗘𝗡𝗠 & 𝗘𝗡𝗘
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Key skills for this role
Role Overview
Provide operational support as a Senior L2 Operations Engineer across Ericsson ENM and ENE production environments.
The role is based in Qatar and is offered on a one-year contract that may be extended.
Key Skills for This Role
Full Job Posting
Role Overview
Provide operational support as a Senior L2 Operations Engineer across Ericsson ENM and ENE production environments.
The role is based in Qatar and is offered on a one-year contract that may be extended.
Required Skills
- Telecom domain experience and strong operational knowledge of Ericsson ENM and ENE.
- L2 production operations or support experience.
- Order orchestration and revenue-assurance-related data-fix experience.
- Production incident troubleshooting and root-cause analysis.
- Automated build and deployment pipeline experience.
- Release and deployment coordination.
- Python or Groovy scripting alongside shell scripting.
- Strong customer-facing communication skills.
Nice to Have
- Rosetta or similar deployment automation experience.
- MySQL or JDBC exposure.
- Apache HttpClient knowledge.
- Rhino or JavaScript experience within JVM environments.
- Experience with log-analysis platforms.
- ITIL Foundation or higher certification.
Responsibilities
- Provide L2 operational support across Ericsson ENM and ENE production environments.
- Support telecom production operations and resolve operational issues.
- Work with order orchestration and revenue-assurance-related data fixes.
- Troubleshoot production incidents and perform root-cause analysis.
- Build or support automated build and deployment pipelines.
- Coordinate releases and deployments.
- Use Python or Groovy and shell scripting in operational support activities.
- Communicate effectively with customers regarding production operations and issues.
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