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As a Graduate in Customer Support and Services (CSS) you will play a crucial role in ensuring our products are ready for action whenever our customers need them. Alongside your primary role at our sites in the UK, you'll have the opportunity to visit and interact directly with the Royal Navy, Army, and Royal Air Force, gaining hands-on experience with all the support you need.
Your placements within our department will be across the entire CADMID cycle; they could be working on a current development programme where you would be influencing the design of the System. Or they could be supporting an In-Service product, working to ensure the system remains operational with anything from resolving technical issues with the Design Team to supporting maintenance activities.
2 year Programme: Starting September 2027
Annual Salary Review
Company bonus : Up to £2,500 (based on company performance and will vary year to year)
Pension : Maximum total (employer and employee) contribution of up to 14%
Overtime: Opportunity for paid overtime
Annual Leave: 25 days plus option to purchase extra holiday
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Flexi Leave: Up to 15 additional days
Excellent career progression and development opportunities
Facilities : Fantastic site facilities including subsidised meals, free car parking and much more.
Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.
Our role within MBDA is unique – we support the development and delivery of the whole Weapon System; our mission is to understand everything that the user needs!
Every single system that MBDA delivers, from Meteor to Sea Viper, requires support to ensure that the Missile and surrounding systems remain operational for many years to come. CSS are the team at MBDA that make this happen; you will be a part of the team that makes this happen.
Your placements could be at any point in the CADMID cycle; for example, you could be working on a current development programme influencing the design of the System to ensure that it is supportable from the very first delivery. Or you could be resolving technical queries with the Design Team.
Throughout the programme, you will gain hands-on technical experience, bridging the gap between classroom learning and practical application in the defence sector. Throughout all of this we’ll make sure you receive structured training and support relevant for the role.
This placement is like no other – where else could you go from assisting in a workshop one week to assisting with repair activities on a ship the next?
Throughout the programme you will learn how MBDA designs our systems to be supportable, and then how we ensure they stay supported whilst In-Service. You will gain experience as a member of the teams that are delivering on our contractual commitments, carrying out real world engineering support analysis and investigations to ensure our products can be relied upon for decades.
Work on a mix of design, development, troubleshooting, and repair tasks, gaining practical experience on a live Project with real impact across the entire product lifecycle.
You will be analysing operational scenarios to ensure our Systems can be used in the ‘real world’ and not just in models or laboratories. This goes beyond the analysis of technical documentation and into direct contact with the Armed Forces to reflect their experiences back into our Products.
You will develop essential engineering skills as well as a broad understanding of how MBDA interacts with our customers. CSS excels in being able to provide placements that encompass both technical engineering as well as the opportunity to learn how a global player in the Defence Industry operates.
CSS is one of the few departments within MBDA that communicates at all levels within the business, as well as externally to all of our Customers. This unique opportunity will enhance your communication skills; requiring you to tailor your conversations based on your audience and your objective.
Degree qualified in an engineering discipline to a minimum of 2:2.
A good understanding of engineering principles and the ability to communicate them clearly with both technical and non-technical people
MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.
We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more…
We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.
Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
European leader in complex weapon systems and missile technology.
Visit company websiteJobs and hiring trendsGBP 31900-31900 yearly / year
Full Time, Internship
Entry
Hybrid
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