Engineering: Senior Customer Forward Deployed Engineer

Own enterprise implementations end-to-end — engage during sales to map customer needs to capabilities, scope implementation plans, and deliver through post-deployment validation with measurable customer outcomes

Work directly in the product codebase — submit PRs, test, and ship customer-specific solutions without requiring constant oversight; over time, the gap between "what we built" and "what the customer needs" keeps shrinking because you're the one closing it

Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to validate your approach and course-correct quickly

Build reusable patterns and playbooks — when you solve something once, make sure the next person doesn't have to solve it again; identify and document implementation patterns that reduce effort for subsequent engagements

Feed structured signals back to Product — translate customer pain into actionable product feedback that influences the roadmap; surface gaps so they get fixed rather than hiding them

Establish an AI-native engineering workflow — AI tools are integral to how you write, test, debug, and deliver code, not an occasional supplement; this is a professional standard, not an optional enhancement

Proactively identify the right engagements — dictate what you work on, identify accounts that need FDE engagement pre-Sales, and have the judgment to say "no" when the fit isn't right

Build cross-functional trust — partner with Sales, Customer Success, and Product Engineering as a trusted technical voice in customer conversations and internal planning

Instrument and measure your impact — track implementation cycle time, customer outcome achievement, pattern reuse rate, and product signal quality to ensure you're shipping changes that actually move the business

5+ years of experience, including a track record of owning customer-facing technical engagements end-to-end

Bachelors Degree

Demonstrated ability to architect reusable solutions and mentor other engineers

Comfortable operating autonomously across 4–6 concurrent customer engagements

Have hands-on experience shipping software in customer-facing contexts — you've owned or significantly contributed to implementations, integrations, or technical engagements where you delivered working solutions directly to customers or stakeholders

Are comfortable working in complex codebases you didn't build — you can read, write, and review production code confidently, navigate unfamiliar systems, and submit PRs with appropriate testing and review awareness

Have fluency with data and integrations — you understand event schemas, data pipelines, APIs, SDKs, and integrations, the building blocks of analytics implementations

Default to showing, not telling — you reach for prototypes, wireframes, demos, and visual artifacts to communicate technical solutions, not lengthy emails or slide decks

Operate with high ownership and bias toward action — you don't wait for perfect requirements; you build something, show it, learn from the reaction, and iterate fast; you don't hand off problems, you hand off working solutions

Communicate clearly with diverse audiences — you can move fluidly between a technical conversation about data pipelines and a business conversation about what metrics matter and why

Are relentless about getting the customer to value — you take ownership of customer outcomes and drive implementations to completion, removing blockers and finding creative paths forward

Are curious and fast-learning — you enjoy picking up new domains and applying that knowledge quickly; the fastest way to become a great engineer is to build things that real people depend on, in environments you don't control

Have familiarity with TypeScript, React, Python, Node.js, and AWS

This role is eligible for equity, benefits and other forms of compensation. Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $165,000 - $247,000 total target cash (inclusive of bonus or commission) Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.