Engineering Manager - Merchant & API

Truemed lets health and wellness brands accept HSA/FSA funds at checkout. We sit directly in the merchant's payment flow — across Shopify, BigCommerce, and custom integrations — handle the Letter of Medical Necessity (LMN) and compliance workflow behind the scenes, and get partners live in days, not months. Thousands of brands already run on our infrastructure, and the integration surface is one of the most strategically important parts of the company: it's where revenue, merchant experience, and compliance all meet.

The Merchants & Integrations team owns the integration surface. This is the team that builds and maintains our payment app, our merchant-facing APIs, and the integrations that connect Truemed to the e-commerce platforms and payment gateways our partners already use. The work is equal parts deep systems engineering — the data model, payment flows, gateway behavior across platforms — and direct contact with the merchants and partners who depend on it.

We're hiring an Engineering Manager to lead this team directly. We're looking for someone who is close enough to the code and the data model to lead technically, and comfortable enough in front of customers to represent engineering on sales and integration calls.

This is not a hands-off, purely-process management role. You'll set direction and grow the team, but you'll also need to go deep — on our existing data model, on how payment gateways behave across the industry, and on the specifics of getting a given merchant integrated cleanly. The strongest candidate is someone who has been an excellent IC or tech lead in payments or integrations and wants to lead a team without leaving the technical and customer-facing work behind.

Lead the team. Manage, mentor, and grow the engineers on Merchants & Integrations — hiring, career development, performance, and day-to-day direction.