Engineer - Tech Records

About the team /role overview

KEY RESPONSIBILITIES:

• Report on Delta’s assets leaving TechOps for sale, exchange, or lease return, including incident statements, asset histories, LLP lists, SB and AD reports
• Facilitate records transfer, audit, and retention for all maintenance visits
• Use planning data to prepare for receipt of records.
• Communicate with stations to ensure records quality
• Research and retrieve records in the repository.
• Support records transfer, audit, and troubleshooting for major assemblies.
• Maintain data integrity during shop visits by addressing issues reported by Engine Maintenance and other stakeholders.
• Responsible for the handling, generation, and retention of engine shop visit paperwork.
• Input incoming customer engine records into the MTAC system and transfer removal data from Delta internal systems into MTAC.
• Generate customer-specific part reports (LLP, MSPL, and Component) from MTAC for customers.
• Resolve routine system and customer-generated issues using the blended core systems (SAP, GEM/MIRS, SCEPTRE, and MTAC.
• Provide direct support to the engine and support shops regarding discrepancies in engine shop paperwork.
• Collaborate effectively across teams to ensure seamless information flow and process alignment.