Engine Technical Advisor

The Engine Technical Advisor is the primary contact for Clients and will handle their needs on routine, minor unscheduled and AOG events. The Engine Technical Advisor manages customer events utilizing the Product Line Specialist (PLS) to assist them in supporting events for which they need assistance.

Set up preliminary scheduled inspections or major unscheduled events.

Support a customer in AOG events

Develops and maintains client relationships through periodic contact.

Grow and maintain relationships with regional service facilities, mobile repair teams, etc.

Research logbooks and/or conduct visual inspections for new enrollments or existing contracts.

Review and process invoices in AMS, meeting turn time goals set forth by Technical Services Management.

Responsible for maintenance event triage, assessing and ensuring each situation is handled appropriately by:

Handling the event from start to finish with assistance, when necessary, as primary liaison support between relevant maintenance facilities, parts sourcing vendors, and the customer. Turning event over to the Product Line Specialist Must have a thorough understanding of the current contract, policies and procedures. Perform other responsibilities as assigned by Technical Services Management.

Handling the event from start to finish with assistance, when necessary, as primary liaison support between relevant maintenance facilities, parts sourcing vendors, and the customer.

Turning event over to the Product Line Specialist

Must have a thorough understanding of the current contract, policies and procedures.

Perform other responsibilities as assigned by Technical Services Management.

Airframe and Powerplant ratings (or its equivalent) REQUIRED.

Bachelor’s degree in aviation Field preferred.

10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred.

Fluency in reading, writing and effective communication.

Excellent Microsoft Excel, Word, and PowerPoint skills.

Strong interpersonal skills.

Ability to read and write articulately and analytically.

Clear understanding of relevant technical skills.

Ability to multi-task and work well under pressure.

Well organized.

Have or be able to obtain passport and perform international travel.