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Engagement Specialist
Lifeline Connections
Vancouver, USA
Full-time
Entry · 0+ years experience
Onsite
USD 19.41-20.44 hourly / hour
Discovered 1 weeks ago
Free
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MAJOR DUTIES
- The Engagement Specialist works under the supervision of the Team Lead Program Director. The specialist provides outreach and engagement services with the purpose of increasing referrals and participant engagement in the Outpatient Competency Restoration Program (OCRP). This position provides clinical services to agency patients. In providing these services, the incumbent performs the following duties independently:
- Co-outreach with forensic navigators to potential OCRP enrollees in jails and the communities to build rapport, explain OCRP services, and reduce barriers to OCRP enrollment;
- Attend court with enrollees and, when requested, provide information about the contractor's program and resources;
- Provide outreach to OCRP enrollees in the community as they begin the program and if they disengage from services in order to re-engage and encourage completion of OCRP;
- Identify barriers to client attending and addressing them (i.e., different day/time, lack of transportation, etc.);
- Support with transportation of clients;
- Assess and evaluate client needs, strengths, goals and resources;
- Collaborate with system partners to include FHARPS, FPATH and the DSHS forensic navigators;
- Conduct presentations on OCRP process and services to courts or other legal system partners;
- As appropriate and when needed, facilitate group activities or individual treatment sessions to address specific Barriers to Competency and to assist the client with the following: Courtroom Knowledge and Understanding, Optimal Symptom Management, Relaxation and Coping Skills, and Effective Communication (with attorneys and others in the court system), through utilization of the CORE modules and other treatment modules embedded within the Breaking Barriers Competency Restoration Program;
- Other tasks as approved by the program director toward the goal of increasing referrals and participant engagement;
REQUIREMENTS OF THE POSITION
- Bachelor’s degree in a social field required;
- Experience working in the behavioral health field or criminal justice system with adults preferred;
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