greenhouse
Engagement Manager
Lovelytics
Remote, USA
Full-time
Senior · 7+ years experience
Remote
USD 170000-190000 yearly / year
Discovered 3 weeks ago
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Key Responsibilities
- Serve as the strategic partner and trusted advisor to client stakeholders.
- Oversee day-to-day delivery of data consulting engagements, ensuring quality, timeliness, and client satisfaction.
- Translate business objectives into data solutions in collaboration with Solution Architects and other engineers
- Identify and proactively manage risks, scope changes, and resource allocation.
- Own revenue and margin targets across assigned accounts.
- Identify upsell and cross-sell opportunities within existing clients and support new business development with an annual goal of $2.5+mil in account growth.
- In partnership with Solution Architects, develop proposals, SOWs, and pitch materials in collaboration with sales and delivery teams.
- Lead multi-functional teams across multiple workstreams; support team coaching and career development.
- Ensure alignment between client expectations and internal delivery capacity.
Qualifications
- 7+ years of experience in consulting, client-facing delivery, or solution-based account management.
- Background in data, analytics, data engineering, or cloud platforms (e.g., Databricks, AWS, Azure, GCP).
- Proven ability to lead projects and accounts valued at $250K–$2M+
- Strong understanding of data strategy, modern data stack technologies, and delivery lifecycles.
- Excellent communication, stakeholder management, and problem-solving skills.
- Comfortable working in ambiguous environments and with evolving client needs.
- Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering); advanced degree a plus.
- Lovelytics is an Equal Opportunity Employer. This means you don’t have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
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