Engagement Lead

Responsibilities

• Customer Engagement and Needs Analysis:
• Discovery: Conduct in-depth discussions with prospective clients to understand their business challenges, Telco & Security landscape, and specific managed services requirements.
• Relationship Building: Establish and maintain strong relationships with key customer stakeholders, including Telco & Security and business leaders.
• Solution Design and Architecture:
• Solution Crafting: Collaborate with technical architects, service delivery teams, and product managers to design tailored managed services solutions that address customer needs and align with Nokia's capabilities.
• Technical Validation: Ensure proposed solutions are technically sound, feasible, and deliverable, considering scalability, security, and performance.
• Proposal Development and Presentation:
• Content Contribution: Contribute to the development of compelling proposals, Statements of Work (SOWs), and other sales documentation, articulating the value proposition and technical details of the managed services offering.
• Presentations & Demos: Deliver engaging and persuasive presentations, demonstrations, and workshops to customers, showcasing the benefits and features of Nokia's managed services.
• Commercial and Value Articulation:
• Value Proposition: Clearly articulate the business value, ROI, and competitive advantages of Nokia's managed services to customers.
• Costing Support: Work with sales and finance teams to support the costing and pricing of managed services solutions, ensuring competitiveness and profitability.
• Market and Product Knowledge:
• Industry Expertise: Stay abreast of industry trends, competitive offerings, and emerging technologies in the managed services domain.
• Portfolio Understanding: Maintain a deep understanding of Nokia's managed services portfolio and how it can address various customer segments and needs.