Employee Facilities Manager

Job Summary

Employee Housing Operations

• Assign rooms based on dormitory enrollment requests and complete staff check-in and check-out procedures.
• Issue and collect linen and keys during staff accommodation changes.
• Inspect public areas and staff rooms daily and schedule regular cleanliness inspections.
• Coordinate pest control and checks of fire equipment and room electrical facilities.
• Implement dormitory rules, regulations, and visitor policies.
• Maintain key copies, rooming lists, and records of maintenance requests and staff needs.
• Prepare dormitory staff duty rosters and submit them for approval.
• Maintain knowledge of dormitory contract terms and follow up on deviations.
• Coordinate linen changes and support linen purchasing and replacement planning.
• Maintain dormitory supplies and inventory, including furnishings, linens, electrical utensils, chemicals, and garbage bags.

Human Resources Activities

• Solicit employee feedback through an open-door policy.
• Escalate employee satisfaction concerns to department management and Human Resources.
• Participate in employee progressive discipline procedures.

Additional Responsibilities

• Provide information and updates to supervisors, coworkers, subordinates, executives, and peers through telephone, written communication, email, or in person.
• Analyze information and evaluate results to select solutions and solve problems.

Requirements

• Knowledge of dormitory contract terms, rules, regulations, and visitor policies.
• Ability to maintain accurate accommodation, inventory, maintenance, and check-in/check-out records.
• Ability to coordinate contractors and follow up on pest control, fire equipment, and electrical facility checks.
• Ability to analyze information, evaluate results, and select solutions to resolve problems.
• Ability to communicate information clearly to supervisors, coworkers, subordinates, and HR stakeholders.