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Emirati Retail Talent- Only for Emirati National-Dubai mall- MOE and Zahia

Lush Cosmetics
Dubai, UAE
Part Time
Entry
Onsite
1 months ago
Customer ServiceCommunicationProduct KnowledgeCash HandlingMerchandisingTeamwork
Free

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Key skills for this role

Customer ServiceCommunicationProduct Knowledge
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Overview

  • As an Emirati Retail Talent at Lush you bring enthusiasm and passion for the Lush brand through a fresh and authentic customer, staff, and shop experience.

Customer Experience

  • Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge
  • Educate customers on our brand values on the shop floor
  • Be adaptable to different customer needs and adjust to varied traffic patterns
  • Actively demonstrate products as part of the customer experience
  • Using Random Acts of Kindness as explained by your manager to make your customer’s day

Team Involvement

  • Show up to each shift with a positive attitude and ready to contribute to the team
  • Contribute and engage in staff meetings and training sessions
  • Be open to change and seek feedback from your team
  • Work as a team with everyone in the store

Operations and Brand Standards

  • Help create and maintain a customer oriented and inviting shop atmosphere
  • Be accurate and efficient on the till and with cash/credit card handling
  • Maintain store cleanliness standards
  • Stock products display to appropriate levels and rotate stock for freshness
  • Carry out opening and closing procedures efficiently

Development and Progression

  • Use reviews and monthly one on ones to take on board feedback and receive coaching
  • Learn from your team by sharing best practices and product knowledge
  • Take ownership and responsibility in the store as directed by management

Requirements

  • UAE national ONLY (Emirati)
  • Must be 18 plus years old
  • Holding High School / Diploma or Bachelor certificate
  • Excellent communication and interpersonal skills
  • Previous sales experience is an advantage
  • Motivated, proactive, and goal oriented
  • English well spoken
  • Able to submit a Fitness Medical Certificate
  • Not having an Active Working Permit
  • Should not be self employed

What we offer

  • Permanent Contract (5 hrs 24 hours per week)
  • Supportive team environment
  • Progressive work environment that celebrates diversity
  • Paid birthday leave
  • Generous discount on LUSH products
  • Welcome pack of LUSH products and eco friendly goodies
  • Company sponsored Employee Assistance Program

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