Embedded Service Technician I

STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs.

STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.

• Services intrusion, CCTV, and access control security systems.
• Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order.
• Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.
• Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational.
• May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations.
• Presents a professional image both in personal and vehicle appearance.
• Performs work assignments in a safe manner and within specified cost limits.
• Promotes, builds, and maintains good customer relations and assists with contract retention.
• Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements.
• Keeps abreast of changes and new developments in products and technology.
• Attends and completes training programs as requested.

• High School diploma or GED required, Vocational/Technical Degree in electrical, security, or computer systems preferred.