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Key skills for this role
Learn and grow as an important part of a team that cares about Reliance and its customers.
Represent Reliance in a professional, courteous and customer service-oriented manner on every call.
Diagnose and repair electrical problems in domestic electrical systems, including but is not limited to fault-finding, panel changes, generator installation, knob and tube removal, home rewiring etc.
Accurately estimate repair costs, fixed right the first time and continual value-added communication with the homeowner
Set priorities and work assignments to meet established deadlines
Perform diagnostics, repair, maintain, service and install equipment in accordance with manufacturer specifications
Adhere to all safety rules and procedures and relevant regulatory requirements.
Perform general and specific equipment inspections
Educate customers on electrical work in homes
Maintain up-to-date knowledge of all modern equipment and regulations
Explain the value of Reliance products, services and programs on every call
The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
Competitive wages with opportunity to earn additional commissions and bonuses
Fully paid tuition and apprentice leave top-up for eligible Team Members
Consistent work with a predictable and stable work schedule
Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
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A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance
Must be a certified Electrician and hold the 309A
Must be registered with the Ontario College of Trades
Must have a driver’s license with clean drivers abstract
5+ years of related experience
Must be physically capable of performing all work required of this position
Excellent verbal and communication skills
Strong interpersonal and problem-solving skills
Outstanding customer service skills
Experience in Refrigeration, HVAC, Plumbing, and Mechanics an asset
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.
Vacancy Type: This posting is for an existing vacancy
We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information, please visit www.reliancehomecomfort.com
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#LI-Onsite
Canadian private home-comfort services provider serving households with water heaters, HVAC, plumbing, electrical, and smart-home solutions.
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Senior · 5+ years experience
Onsite
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