Electrical Service Engineer

NOV

Dammam, KSA

Full-time

Mid-Senior

Onsite

Discovered 1 weeks ago

NOV drilling equipmentInstallation and commissioningElectrical and mechanical fault findingPLC interrogation and minor software modificationAC/DC power systemsVariable Frequency Drives

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Key skills for this role

NOV drilling equipmentInstallation and commissioningElectrical and mechanical fault finding

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Role Overview

 Travel to customer sites (onshore and offshore) to inspect, install, commission, test, calibrate, upgrade, refurbish, and repair ARM/NOV equipment and products.

 Respond to emergency “Rig Down” situations as a priority to restore equipment to operational status safely and efficiently.

 Service, overhaul, inspect, and identify faults on NOV rig equipment.

 Perform fault finding on mechanical, electrical, PLC-controlled systems, AC/DC power systems, and Variable Frequency Drives (VFDs).

 Execute field upgrades of electrical hardware and software using current control protocols and approved revisions.

 Read and interpret engineering drawings and schematics; redline and update documentation as required.

 Investigate reported equipment/product problems and NCRs; participate in root cause investigations and initiate corrective actions.

 Prepare and submit accurate service documentation including daily reports, survey reports, parts lists, redline drawings, and final service reports in a timely manner.

 Provide operational analysis and field surveys, producing reports with recommendations to improve equipment performance, efficiency, and reliability.

 Escalate key faults or product failures to relevant departments and support resolution through to closure.

 Support Installation & Commissioning (I&C) projects as required.

 Train customers on safe operation, maintenance, and troubleshooting of NOV equipment in accordance with manuals, Product Information Bulletins (PIBs), drawing revisions, and software updates.

 Maintain effective communication with customers, providing regular status updates and technical feedback.

 Build and maintain strong working relationships with customers, suppliers, and ARM/NOV global teams.

 Collaborate with engineering, quality, HSE, and management teams to resolve equipment issues and improve product performance.

 Promote continuous improvement of systems, processes, and operational efficiency.

 Ensure full compliance with ARM/NOV Quality Assurance (QA) and Health, Safety & Environment (HSE) policies and procedures.

 Promote incident prevention and support the ongoing development of HSE standards and internal policies.

 Maintain up-to-date knowledge of relevant HSE legislation and industry requirements.

 Perform additional duties and travel on an ad-hoc basis as required by business needs.

 Proven working knowledge of installation, commissioning, overhaul, fault finding, and repair of heavy machinery or automated systems.

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Full Job Posting

Primary Responsibilities

Travel to onshore and offshore customer sites to inspect, install, commission, test, calibrate, upgrade, refurbish, and repair NOV equipment.
Respond to emergency rig-down situations as a priority to restore equipment safely and efficiently.
Service, overhaul, inspect, and identify faults on NOV rig equipment and related systems.
Perform fault finding on mechanical, electrical, PLC-controlled, AC/DC power, and VFD systems.
Execute field upgrades of electrical hardware and software using current control protocols and approved revisions.
Read, interpret, redline, and update engineering drawings, schematics, and technical documentation.
Investigate equipment problems and NCRs, support root cause investigations, and initiate corrective actions.
Prepare daily reports, survey reports, parts lists, redline drawings, and final service reports.
Conduct field surveys and operational analysis and recommend improvements to equipment performance and reliability.
Support installation and commissioning projects, escalate major faults, and assist with resolution through closure.
Train customers on safe operation, maintenance, and troubleshooting of NOV equipment.
Collaborate with engineering, quality, HSE, management, suppliers, and global teams to improve product performance.

Experience Requirements

Proven experience with installation, commissioning, overhaul, fault finding, and repair of heavy machinery or automated systems.
Experience with PLC and computer-controlled systems, including minor software modifications.
Strong understanding of AC/DC power systems, VFDs, hydraulics, and pneumatics.
Experience in FMCG, heavy industry, oil and gas, or a similar automated industrial environment is stated.
Previous experience in a similar field service role, offshore, or within an automation-based industry.
Experience diagnosing and resolving faults in high-pressure operational environments.

Key Competencies and Skills

Working knowledge of NOV drilling equipment, including RFE, NOI, and PCE systems.
Ability to interpret engineering drawings, electrical schematics, and technical documentation.
Advanced fault-finding capability across electrical, mechanical, AC/DC, and VFD systems.
Installation, commissioning, testing, calibration, upgrade, and refurbishment expertise.
Root Cause Analysis and NCR investigation support.
Strong analytical thinking, structured problem solving, planning, and time management.
Technical reporting, customer communication, training, and operational support capability.
Commitment to quality, QA, HSE compliance, decision-making under pressure, and continuous learning.

Work Environment

The role requires travel to customer sites, including onshore and offshore locations.
The role includes ad hoc travel and work in high-pressure operational environments.

Compliance

Maintain compliance with QA and HSE policies, procedures, legislation, and industry requirements.

Promote incident prevention and support continuous improvement of HSE standards and internal policies.

Electrical Service Engineer

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Role Overview

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Key Skills for This Role

Full Job Posting

Primary Responsibilities

Experience Requirements

Key Competencies and Skills

Work Environment

Compliance

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