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EHRM Operations Support Analyst (Remote Opportunity)

Mind Computing
Remote, USA
Full-time
Mid · 3+ years experience
Remote
USD 85000-95000 yearly / year
Discovered 1 weeks ago
HL7Mirth ConnectMuleSoftFHIROracle HealthCerner
Free

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Responsibilities

  • Monitor HL7 message dashboards to identify, troubleshoot, and resolve interface issues.
  • Support production troubleshooting calls and assist with log-level analysis to identify root causes of integration issues.
  • Participate in Interface System Testing (IST) sessions and support EHRM site go-lives and release activities.
  • Assist with release planning, readiness tracking, and operational support during deployments, including occasional off-hours support.
  • Maintain release documentation, test plans, incident logs, and operational documentation.
  • Collaborate with development, architecture, and project teams to support system stability and issue resolution.
  • Contribute to team objectives and take on additional responsibilities as needed.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 3-5 years of experience in production support, system operation, system monitoring, or healthcare data integrations.
  • Working knowledge of HL7 messaging and healthcare integration workflows.
  • Experience supporting production environments, monitoring tools, and troubleshooting live system issues.
  • Experience supporting Oracle Health/Cerner EHRM implementations.
  • Experience with Mirth Connect, MuleSoft, or similar integration platforms.
  • Strong communication skills with the ability to collaborate effectively with technical teams and stakeholders.
  • Strong analytical and organizational skills.

Additional Qualifications

  • Familiarity with FHIR standards and healthcare interoperability.
  • Prior government/federal experience
  • Experience supporting Department of Veterans Affairs (VA) or other federal healthcare programs.
  • Ability to obtain a government clearance.

Benefits

  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity
  • Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.
  • Mind Computing is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
  • At this time, we are unable to offer sponsorship.

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