Education Consultant
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Key skills for this role
About the Role
Zameer Training FZE is seeking an Education Consultant to counsel international students on study options, courses, and institutions. The role involves sales-driven student counseling, application processing, and relationship management to achieve performance targets.
Key Skills for This Role
Responsibilities
- Counsel prospective students to identify appropriate study options including suitable courses and institutions
- Schedule and conduct phone discussions and office meetings to accurately convey course/program information
- Assist students in determining an appropriate shortlist of applications to submit
- Support the student through the admissions, visa and pre departure processes
- Develop and maintain strong relationships with students and their families
- Maintain the highest level of integrity and ethics in every interaction
Requirements
- Bachelor's degree or equivalent
- Fluent in English
- 3 to 5 years of experience in a sales driven environment with a strong focus on achieving individual and team based targets
- Knowledge of education institutions, admission processes, immigration requirements and their international operations
- Outstanding communication skills
- Excellent planning and organizing skills
- Customer focused with a passion for providing outstanding service
- Highly effective relationship building and relationship management skills
- Effective team worker
- Ability to proactively identify, analyze and solve problems effectively
- Sound judgment and the ability to make decisions and act with integrity
- Strong IT skills – Microsoft Office suite, CRM systems
Full Job Posting
Job Summary
- The Education Counsellor is responsible for providing information, advice, support and processing of applications for international students seeking placement in education institutions.
- By promoting products and services directly to students the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets.
- The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.
Responsibilities
- Counsel prospective students to identify appropriate study options including suitable courses and institutions.
- Schedule and conduct phone discussions and office meetings to accurately convey course / program information whilst ensuring that each students’ needs are being met.
- Assist students in determining an appropriate shortlist of applications to submit, thereby ensuring effective use of counselling time.
- Support the student through the admissions, visa and pre departure processes.
- Develop and maintain strong relationships with students and their families to ensure that is regarded as a highly professional and trusted service provider.
- Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.
Key Responsibilities
- Student Counselling
- Delivering Results
- Business Development
- Customer Service
- Client Relationships
- Team Work
- Communication
Required Skills
- Educated to bachelor’s degree level or equivalent.
- Fluent in English, 3 to 5 years’ Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.
- Knowledge of education institutions, admission processes, immigration requirements and their international operations.
- Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).
- Excellent planning and organizing skills with the ability to manage multiple competing priorities.
- Customer focused, with a passion for providing outstanding service.
- Highly effective relationship building and relationship management skills.
- Effective team worker, supporting colleagues and contributing positively to overall team’s success.
- Ability to proactively identify, analyses and solve problems effectively.
- Sound judgment and the ability to make decisions and act with integrity, in the best interests.
- Strong IT skills – Microsoft Office suite, CRM systems.
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