Education Account Manager - WA

With the acquisition of Box of Books (BoB) , one of Australia’s leading digital education and textbook providers, Officeworks is creating a market leading proposition for the Education sector. We're expanding our offer to include the likes of textbooks, eBooks, exercise books, and a growing assortment of educational resources, helping make bigger things happen for educators nationwide.

Supporting new and existing Secondary and K-12 schools across WA, with a key focus on our Box of Books (BoB) offer, our school and education specialists get to know our customers. By having insightful conversations, building strong relationships and providing exceptional service, you play a key role in enhancing schools’ access to all of the learning resources they need to support their community.

As a trusted business partner, you have the drive for identifying, acquiring, and onboarding new education business customers and building long term, profitable and mutually beneficial relationships.

Support your education community through engaging, managing and maintaining the end-to-end lifecycle of the customer relationship

Provide inspiring end to end solutions for our education business customers, building strong partnerships and managing a portfolio of accounts

Proactively guide our customers in making the right choice of products for their business across all Officeworks and BoB product range

Thinking outside the box to provide recommendations and advice to become a trusted business advisor and provide tailored customer solutions

Methodically plan your week to meet customer expectations, build relationship and deliver category/portfolio growth

Develop close working relationships with school bodies, including the likes of local diocese and independent school groups, boards, principals, curriculum managers and procurement leads, always seeking opportunities to drive sustinable business growth

Represent the Officeworks brand at trade conferences and other key events

You’re a driven, client-focused professional who excels at forging strong relationships and has an unwavering passion not only achieving and exceeding targets but strives to find the best solutions for our customers. Your enthusiasm, energy, proactive mindset and consultative approach, combined with your proven success in Sales and/or Business Development within a B2B, face-to-face sales environment, will see you truly flourish in this role. In addition, you will be able to demonstrate:

​​5+ years’ experience in business-to-business sales and account development, ideally within office supplies and/or technology solutions for education​

A strong understanding of identifying and meeting customer needs, whilst maximising customer satisfaction

Good understanding of sales principles, including pipeline management with the ability to initiate new ideas/concepts

Strong commercial acumen with an Analytical and inquisitive mind

Excellent time management and organisational skills

Experience using Salesforce is highly desirable

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.

Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.

Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.

Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family

We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs

Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia

Take advantage of outstanding learning and development programs to support your career growth

Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.