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Key skills for this role
Content integrity screening of submissions to ensure adherence to editorial policy and research integrity standards, suitability of submissions to the journal’s scope, and adherence to ethical and quality guidelines.
Assessing articles as required for image quality, plagiarism issues, and identifying any other related concerns.
Supporting other desk assessment teams with resolution of escalations and queries.
Supporting the wider Publishing Ethics and Integrity team in the delivery of strategic initiatives, including a program of journal ethics audit, testing and piloting of research integrity tools and ethics investigations.
Effective liaison with authors, reviewers, academic editors, and internal editorial teams on manuscript completion requirements and timelines.
Managing the quality of the content integrity screening services delivery through problem-solving, data analysis, recognising process improvement opportunities, effective feedback, and liaising with the broader Publishing Ethics and Integrity team and the Editorial Operations teams.
Staying up to date with internal and external guidelines on ethical publication practices.
Providing excellent and empathic customer service and management of internal and external stakeholder expectations.
Providing project support to the Team Lead where required, including on process optimization, reporting data analysis on test journals, training, meetings, and workshops by participating, organising, and collating meeting notes as required.
Handling confidential information sensitively with consideration for the legal and ethical issues that may arise due to mishandling.
Managing your own learning, taking responsibility to identify and develop skills gaps and active knowledge sharing
A post-graduate qualification in a STEM subject.
Knowledge and understanding of the journal peer review process.
An interest and awareness of academic publishing, research integrity and publishing ethics.
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Confident communication skills (emails, phone, and in-person) with a strong command of English spelling and grammar.
Knowledge and experience of process-driven workflows.
Experience working in a customer-facing role.
Ability to be detail-oriented, accurate, and a problem-solver.
Excellent organisational skills and confidence in completing multiple tasks to deadlines.
Effective communication and interpersonal skills and a desire to provide excellent customer service.
Ability to recognize process improvement opportunities.
Good persuasion and influencing skills, showing empathy for others’ viewpoints.
Flexibility to adjust to changes in work plans or assignments.
Familiarity with Microsoft Office software
Some experience with online submission platforms like ScholarOne™ or Editorial Manager® would be advantageous, although full training is available.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.
The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our New Delhi office to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.
* Please note that you must have the right to live and work in India to be considered *
We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact liz.southwick@tandf.co.uk.
If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.
Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.
If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact liz.southwick@tandf.co.uk. Your request will be reviewed and considered in the strictest confidence.
We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers
Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.
Parent group profile
International B2B events, intelligence, and scholarly research group.
Visit parent group websiteFull-time
Entry
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