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Key skills for this role
Here’s a list of some of our perks but what really sets us apart is the way we work together. We’re big on trust, transparency, and making space for moments that matter.
Hybrid working.
Private healthcare, matched pension, enhanced parental & family leave.
“Moments that matter” paid time off (yes, even for your pet’s birthday).
Four Business Resource Groups supporting inclusion and belonging.
Clear progression paths and benchmarked salaries.
Sustainability - we’re building a greener future. We’ve reduced energy consumption in our UK offices by 19.2% year-on-year - it’s not just a goal, it’s a commitment.
A culture that values every voice and celebrates diverse perspectives.
These values drive everything we do; they’re not just posters on the wall:
Own it
Grow and Win
Dare to Go
Do the Right Thing
We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.
We’re proud to be a Disability Confident employer and welcome applicants from all backgrounds . If you need adjustments during the recruitment process, just ask.
Operational Responsibilities (Local & Customer-Facing):
Working with the eCommerce Enablement Manager to align & promote the use of eCommerce tools internally and externally (including site visits), delivering targeted training sessions and support materials to internal teams and customers to increase eCommerce tool adoption and usage.
Oversee and continuously improve the webshop offering and EDI (Electronic Data Interchange) integration support processes, identifying opportunities for automation to enhance scalability.
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Serve as the first escalation point for local eCommerce issues, ensuring quick resolution and documenting learnings for future improvements.
Strategic & Cross-Regional Collaboration:
Implement UK&I eCommerce initiatives aligned with business plans and KPIs.
Coordinate with the UK&I eCommerce Enablement Manager to support feature development, testing, and release readiness.
Stay current on customer expectations and market trends to influence the evolution of eCommerce and EDI offerings.
Report on adoption metrics, project milestones, issues, and risks.
Strong understanding of some, or all, of the following: eCommerce, digital platforms, EDI and SAP is an advantage
Demonstrate business acumen with a focus on excellent customer service, have good communication skills and be confident to present at multiple levels, face to face or via MS Teams to our customers
Analytical capabilities
Structure workload independently and deliver based on defined priorities
Encourage an open dialogue and debate
Eager to learn and adapt swiftly to changing environments
Are you ready to help shape the future of digital customer engagement? Apply now and join a team that's driving innovation across the technology industry.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Parent group profile
Global IT distribution and solutions aggregator.
Visit parent group websiteFull-time
Mid
Hybrid
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