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Ecommerce Business Analyst
Teifi Digital
Vancouver, CAN
Full Time
Mid
Hybrid
1 weeks ago
ShopifyShopify PlusBusiness AnalysisRequirements GatheringUser StoriesQuality Assurance
Free
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ShopifyShopify PlusBusiness Analysis
About the Role
Teifi Digital, a Shopify Plus Platinum partner, is hiring an Ecommerce Business Analyst to collaborate with the Delivery team on implementing Shopify Plus stores, apps, and integrations.
Key Skills for This Role
ShopifyShopify PlusBusiness AnalysisRequirements GatheringUser StoriesQuality Assurance
Responsibilities
- Configure and support Shopify and Shopify Plus storefronts, including themes, settings, metafields, and structured data
- Facilitate and participate in discovery meetings with merchants to elicit, validate, and document business and technical requirements
- Write detailed user stories, functional requirements, and process diagrams to guide the Solution Architect and development team
- Write test suites and validate completed features against documented requirements; lead functional, exploratory, and usability testing
- Coordinate and support UAT with merchants; document and track issues in tools such as Linear or Jira
- Collaborate with developers and partners to integrate Shopify with ERP, CRM, PIM, OMS, payment gateways, tax, shipping, and other third party platforms
- Maintain and prioritize eCommerce backlogs; produce clear documentation including user stories, process flows, system diagrams, and release notes
- Act as a key liaison between merchants, developers, designers, and project managers to ensure alignment and smooth delivery
Requirements
- Working knowledge of the Shopify ecosystem (Shopify Plus, apps, app proxies, metafields, Flow, checkout extensibility) or similar eCommerce integration experience
- Proven experience as a Business Analyst or Product Owner, with a strong background in gathering requirements and documenting discovery sessions for eCommerce projects
- Understanding of agile methodologies and SDLC
- Solid understanding of eCommerce concepts, best practices, cart & checkout flows, and user/customer experience principles
- Familiarity with systems integration concepts: APIs, webhooks, data synchronization, and mapping data between systems
- Experience writing and conducting detailed test suites, QA and UAT
- Experience with issue tracking platforms like Linear or Jira and managing backlogs
- Strong written communication and excellent technical writing skills, specifically with user stories and functional specifications
Full Job Posting
About Teifi
- Teifi Digital is a Shopify Plus Platinum partner specializing in complex e commerce challenges, including large catalogs, data frameworks, and legacy system integrations.
- They deliver unified commerce and B2B solutions for top tier merchants in manufacturing, parts, distribution, retail, and B2B.
Role Overview
- As an Ecommerce Business Analyst, you will collaborate with the Delivery team to implement Shopify Plus stores, apps, and integrations.
- You will facilitate discovery meetings, gather requirements, produce discovery outputs, and act as a bridge between merchant strategy and technical execution.
- You will also play a key role in QA by developing test suites, validating features, and leading UAT.
Key Responsibilities
- Configure and support Shopify and Shopify Plus storefronts, including themes, settings, metafields, and structured data.
- Facilitate discovery meetings to elicit, validate, and document business and technical requirements.
- Write detailed user stories, functional requirements, and process diagrams.
- Write test suites and validate completed features against documented requirements.
- Lead functional, exploratory, and usability testing across storefronts, integrations, and customer journeys.
- Coordinate and support UAT with merchants; document and track issues in Linear or Jira.
- Collaborate with developers and partners to integrate Shopify with ERP, CRM, PIM, OMS, payment gateways, tax, shipping, and other platforms.
- Maintain and prioritize eCommerce backlogs.
- Produce clear documentation including user stories, process flows, system diagrams, and release notes.
- Act as a key liaison between merchants, developers, designers, and project managers.
- Create and deliver training materials for Shopify workflows, admin tools, and new features.
- Participate in agile ceremonies including sprint planning, stand ups, reviews, and retrospectives.
Qualifications
- Working knowledge of the Shopify ecosystem (Shopify Plus, apps, app proxies, metafields, Flow, checkout extensibility) or similar eCommerce integration experience.
- Proven experience as a Business Analyst or Product Owner with strong background in gathering requirements for eCommerce projects.
- Understanding of agile methodologies and SDLC.
- Solid understanding of eCommerce concepts, best practices, cart & checkout flows, and UX principles.
- Familiarity with systems integration concepts: APIs, webhooks, data synchronization, and mapping.
- Experience writing and conducting detailed test suites, QA and UAT.
- Experience with issue tracking platforms like Linear or Jira.
- Strong written communication and technical writing skills.
Benefits & Perks
- Ongoing professional development through training programs, certifications, and peer mentorship.
- Hybrid work model with Granville Island office and free on site parking.
- Flexibility in work hours.
- Comprehensive health and dental coverage plus health spending account.
- Paid office closure between Christmas and New Year’s.
- Regular team culture events, stocked office snacks, and dog friendly workplace.
- Performance based bonus opportunities for full time employees.
- Pay range: 65,000 80,000 CAD per year (Vancouver).
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