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Ecommerce Business Analyst
Teifi Digital
Vancouver, CAN
Full Time
Mid
Hybrid
1 weeks ago
ShopifyShopify PlusBusiness AnalysisRequirements GatheringUser StoriesQuality Assurance
Free
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ShopifyShopify PlusBusiness Analysis
About the Role
Teifi Digital is seeking an Ecommerce Business Analyst to collaborate with the Delivery team on Shopify Plus implementations. You will gather business requirements, configure Shopify storefronts, lead QA and UAT, and bridge merchant strategy with technical execution.
Key Skills for This Role
ShopifyShopify PlusBusiness AnalysisRequirements GatheringUser StoriesQuality Assurance
Responsibilities
- Configure and support Shopify and Shopify Plus storefronts, including themes, settings, metafields, and structured data
- Facilitate discovery meetings with merchants to elicit, validate, and document business and technical requirements
- Write detailed user stories, functional requirements, and process diagrams to guide Solution Architect and development team
- Write test suites and validate completed features against documented requirements
- Lead functional, exploratory, and usability testing across storefronts, integrations, and customer journeys
- Coordinate and support UAT with merchants; document and track issues in Linear or Jira
- Collaborate with developers and partners to integrate Shopify with ERP, CRM, PIM, OMS, payment gateways, tax, shipping, and other third party platforms
- Maintain and prioritize eCommerce backlogs
- Act as key liaison between merchants, developers, designers, and project managers
- Create and deliver training materials and sessions for Shopify workflows
Requirements
- Working knowledge of Shopify ecosystem (Shopify Plus, apps, metafields, Flow, checkout extensibility) or similar eCommerce integration experience
- Proven experience as a Business Analyst or Product Owner with strong background in gathering requirements and documenting discovery sessions for eCommerce projects
- Understanding of agile methodologies and SDLC
- Solid understanding of eCommerce concepts, best practices, cart & checkout flows, and user experience principles
- Familiarity with systems integration concepts: APIs, webhooks, data synchronization
- Experience writing and conducting detailed test suites, QA and UAT
- Experience with issue tracking platforms like Linear or Jira
- Self starter mindset with ability to work independently and manage multiple priorities
- Strong written communication and technical writing skills
Full Job Posting
Role Overview
- As an Ecommerce Business Analyst at Teifi Digital, you will collaborate with the Delivery team to implement Shopify Plus stores, apps, and integrations.
- You will facilitate discovery meetings, gather business and functional requirements, and produce discovery outputs that guide project design and solutioning.
- You will act as a bridge between merchant strategy and technical execution, managing feature requests, investigating issues, and facilitating enhancements alongside cross functional teams.
Key Responsibilities
- Configure and support Shopify and Shopify Plus storefronts, including themes, settings, metafields, and structured data.
- Translate merchant business requirements into Shopify native and custom solutions.
- Facilitate and participate in discovery meetings with merchants to elicit, validate, and document business and technical requirements.
- Write detailed user stories, functional requirements, and process diagrams to guide the Solution Architect and development team.
- Document features, functional and non functional requirements, and user stories with clear, testable acceptance criteria.
- Support prioritization and backlog grooming, and help define what 'done' looks like for each release.
- Write test suites and validate completed features and implementations against documented business and functional requirements.
- Lead functional, exploratory, and usability testing across storefronts, integrations, and customer journeys.
- Coordinate and support UAT with merchants; document and track issues in tools such as Linear or Jira.
- Collaborate with developers and partners to integrate Shopify with ERP, CRM, PIM, OMS, payment gateways, tax, shipping, and other third party platforms.
- Support data mapping and validation for products, pricing, inventory, orders, and customers.
- Maintain and prioritize eCommerce backlogs.
Qualifications
- Working knowledge of the Shopify ecosystem (Shopify Plus, apps, app proxies, metafields, Flow, checkout extensibility) or similar eCommerce integration experience is a core requirement.
- Proven experience as a Business Analyst or Product Owner, with a strong background in gathering requirements and documenting discovery sessions for eCommerce projects.
- Understanding of agile methodologies and SDLC.
- Solid understanding of eCommerce concepts, best practices, cart & checkout flows, and user/customer experience principles.
- Familiarity with systems integration concepts: APIs, webhooks, data synchronization, and mapping data between systems.
- Familiarity with integrating eCommerce platforms with ERP, CRM, payment providers, shipping, and tax solutions.
- Experience writing and conducting detailed test suites, QA and UAT.
- Experience with issue tracking platforms like Linear or Jira and managing backlogs, and supporting sprint/release planning.
- Experience leading or facilitating stakeholder interviews and discovery sessions.
- Self starter mindset with the ability to work independently and manage multiple priorities.
- Strong written communication and excellent technical writing skills, specifically with user stories and functional specifications.
Benefits & Perks
- Ongoing professional development through training programs, certifications, and peer mentorship.
- Hybrid work model depending on role, with a Granville Island office and free on site parking.
- Flexibility in work hours designed to accommodate appointments and personal responsibilities.
- Comprehensive health and dental coverage in Canada, plus a health spending account.
- Paid office closure between Christmas and New Year’s.
- Regular team culture events, stocked office snacks, and a dog friendly workplace.
- Performance based bonus opportunities for full time employees.
Pay Range
- 65,000 80,000 CAD per year (Vancouver)
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