EB Conversion Services - Conversion Specialist II # 610

What we need…

What’s in it for you…

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What you’ll do…

• Serve as primary or secondary support for client conversions under the direction of the Conversion Supervisor
• Coordinate all aspects of transferring financial institutions from their current service provider to COCC systems
• Act as a liaison between clients and COCC throughout the conversion process
• Analyze existing client systems and product usage for conversion to the COCC INSIGHT system
• Interview clients to understand current functionality and operational needs
• Coordinate implementation of outside vendor interfaces and forms packages
• Test conversion related data, transactions, products, and reports
• Establish database information including system options, branch operations, and product setup
• Complete batch setup requirements using standardized conversion templates
• Support the data specification process by coordinating requirements and documenting client decisions
• Translate technical concepts and requirements into user friendly language during client training
• Update and document processes related to third party vendor interfaces
• Complete audit documentation, meeting minutes, and GAP tracking reports
• Encourage and educate clients on submitting enhancement requests
• Travel to client locations approximately 40 percent of the time