E-Learning Assistant / Online Tutor / Academic Support Assistant

Role Overview

Work Arrangement

• The role is fully remote and based in the United Arab Emirates.
• The position is part-time and requires independent, effective work in a remote environment.

Learner Support and Tutoring

• Provide online academic support and conduct individual or small-group tutoring sessions.
• Assist with course content, assignments, exercises, revision, study plans, and learning resources.
• Explain complex concepts with clear examples, practical applications, demonstrations, and digital tools.
• Help learners establish study routines, revision plans, and academic goals.
• Monitor attendance, participation, engagement, assignment completion, and overall progress.
• Provide constructive feedback on assignments, quizzes, exercises, and practice activities where authorized.

Digital Learning Administration

• Prepare presentations, worksheets, quizzes, lesson materials, and digital resources with instructors and tutors.
• Upload, organize, update, and maintain course content in learning-management systems.
• Support virtual classrooms, webinars, workshops, discussion forums, assessments, examinations, and quizzes.
• Coordinate schedules, tutoring appointments, meeting links, reminders, attendance, and learner communications.
• Provide basic technical support for common LMS and virtual-classroom issues and escalate complex problems.

Records and Coordination

• Maintain student profiles, attendance records, progress notes, tutoring records, and academic-support documentation.
• Respond professionally to student questions and follow up on missed sessions or incomplete assignments.
• Coordinate with advisors, instructors, program managers, student-services teams, and parents or guardians where appropriate.
• Prepare reports on attendance, engagement, learner progress, completed activities, tutoring sessions, and outstanding requirements.
• Collect feedback and support surveys, satisfaction reviews, and education-quality initiatives.

Compliance and Improvement

• Protect student privacy and maintain confidentiality of academic, personal, and educational information.
• Follow academic-integrity standards, safeguarding procedures, institutional policies, data-protection requirements, and applicable UAE regulations.
• Escalate serious academic, behavioral, safeguarding, technical, or student-welfare concerns to authorized personnel.
• Identify opportunities to improve digital learning, student engagement, tutoring effectiveness, and support processes.

Core Requirements

• Strong knowledge of at least one academic subject suitable for online tutoring or learner support is required.
• Excellent spoken and written English communication, presentation, explanation, and student-engagement skills are required.
• The ability to adapt teaching methods to different academic levels and learning preferences is required.
• Organization, time management, follow-up, multitasking, and attention to detail are required.
• Proficiency in Microsoft Office, Google Workspace, Zoom, Microsoft Teams, and online education platforms is required.

Preferred Qualifications

• A bachelor's degree or equivalent qualification in a relevant discipline is preferred.
• Three or more years of relevant professional experience is preferred.
• Experience with Moodle, Canvas, Blackboard, Google Classroom, TalentLMS, or similar systems is advantageous.
• Additional languages including Arabic, Hindi, Urdu, Mandarin, French, or Russian are advantageous.
• Teaching, tutoring, TESOL, TEFL, or education-related certifications are advantageous but not required.

What the Organization Offers

• Flexible part-time opportunities in a modern digital-learning environment.
• Competitive compensation aligned with experience, subject expertise, tutoring skills, and support responsibilities.
• Exposure to diverse learners, educators, academic programs, international students, and innovative learning platforms.
• Professional development in digital education, instructional technology, online teaching, and student engagement.
• A supportive and collaborative environment focused on student success, accessibility, innovation, and continuous learning.