workable
E-Commerce & Marketplace Operations Executive
Segadty
Riyadh, KSA
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
Zid DashboardZidAmazonAmazon Seller CentralTrendyolGoogle Sheets
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Zid DashboardZidAmazon
Key Skills for This Role
Zid DashboardZidAmazonAmazon Seller CentralTrendyolGoogle Sheets
Full Job Posting
Key Responsibilities E-Commerce & Order Fulfillment
- Manage and monitor daily orders through the Zid Dashboard .
- Review and process incoming orders and ensure they are ready for fulfillment.
- Manage the complete order lifecycle from order receipt to picking, packing, shipping, and delivery.
- Coordinate Picking, Packing & Order Fulfillment with the warehouse team.
- Monitor pending and delayed orders and take immediate action to resolve issues.
- Handle operational issues related to missing items, incorrect orders, cancellations, exchanges, and returns.
- Ensure orders are processed and shipped within the required turnaround time.
Marketplace Operations
Manage daily operations across Amazon, Trendyol, and other marketplaces .
Process and monitor marketplace orders according to each platform’s requirements and SLA.
Ensure order and shipment statuses are updated accurately.
Monitor marketplace cancellations, returns, delayed orders, and fulfillment issues.
Coordinate inventory availability across the website and marketplaces.
Identify and resolve operational issues that may negatively impact marketplace performance.
Coordinate issues related to SKUs, barcodes, product mapping, and inventory synchronization .
Inventory & Branch Coordination
Monitor inventory availability across the e-commerce store and marketplaces.
Coordinate with the warehouse and branches to ensure stock availability.
Manage and follow up on stock transfers and replenishment between the warehouse and branches .
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