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E-Commerce Manage
KM UniTech
Abu Dhabi, UAE
Part Time
Mid
Hybrid
Yesterday
E commerce PlatformsAnalytical SkillsBusiness PlanningCommunicationCustomer ServiceSales Operations
Free
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E commerce PlatformsAnalytical SkillsBusiness Planning
About the Role
KM UniTech is seeking an E-Commerce Manager to oversee online sales channels in a part-time, hybrid role based in Abu Dhabi. Responsibilities include managing product listings, monitoring inventory and pricing, analyzing sales performance, and collaborating with marketing teams.
Key Skills for This Role
E commerce PlatformsAnalytical SkillsBusiness PlanningCommunicationCustomer ServiceSales Operations
Responsibilities
- Oversee daily operations and growth of KM UniTech’s online sales channels
- Manage product listings and content across e commerce platforms
- Monitor inventory and pricing
- Coordinate promotions and campaigns
- Analyze sales performance and customer behavior
- Optimize conversion rates
- Collaborate with marketing and design teams to improve online visibility and user experience
- Handle customer inquiries related to online purchases
- Align e commerce activities with business objectives
- Contribute to long term digital sales strategies
Requirements
- Strong analytical skills to interpret sales data, user behavior, and campaign performance
- Experience in business planning, including e commerce strategy development and revenue forecasting
- Excellent communication abilities for coordinating with cross functional teams and presenting reports
- Customer service skills to support a positive online purchasing experience
- Knowledge of sales operations, including order processing, inventory coordination, and pricing management
- Familiarity with e commerce platforms (such as Shopify, WooCommerce, or similar) and basic understanding of digital marketing concepts
- Ability to work independently in a hybrid environment, manage multiple tasks, and prioritize deadlines effectively
- Relevant academic background in business, marketing, commerce, or a related field; prior experience in e commerce or online retail is an advantage
Full Job Posting
Role Description
- The E Commerce Manager will oversee the daily operations and growth of KM UniTech’s online sales channels, ensuring a smooth customer journey from browsing to purchase.
- This part time, hybrid role is based in Abu Dhabi, with flexibility for some work from home arrangements.
- Key responsibilities include managing product listings and content across e commerce platforms, monitoring inventory and pricing, and coordinating promotions and campaigns.
- The role involves analyzing sales performance and customer behavior, optimizing conversion rates, and collaborating with marketing and design teams to improve online visibility and user experience.
- The E Commerce Manager will also handle customer inquiries related to online purchases, align e commerce activities with business objectives, and contribute to long term digital sales strategies.
Qualifications
- Strong analytical skills to interpret sales data, user behavior, and campaign performance, and to translate insights into actionable improvements.
- Experience in business planning, including e commerce strategy development, revenue forecasting, and aligning online sales goals with overall business objectives.
- Excellent communication abilities for coordinating with cross functional teams, presenting performance reports, and engaging effectively with stakeholders.
- Customer service skills to support a positive online purchasing experience, address queries and concerns, and help maintain high customer satisfaction and retention.
- Knowledge of sales operations, including order processing, inventory coordination, pricing management, and platform specific best practices.
- Familiarity with e commerce platforms (such as Shopify, WooCommerce, or similar) and basic understanding of digital marketing concepts.
- Ability to work independently in a hybrid environment, manage multiple tasks, and prioritize deadlines effectively.
- Relevant academic background in business, marketing, commerce, or a related field; prior experience in e commerce or online retail is an advantage.
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