E-commerce Integration Engineer & Pre-Sales Support
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Provide technical integration and pre-sales support for e-commerce solutions, deliver training, and document requirements while ensuring compliance and effective communication.
Key Skills for This Role
Responsibilities
- Offer technical, functional and product integration support to merchant partners for integrating checkout page, mobile app, IVR, CRM systems with RAKBANK's Payment Gateways
- Provide technical pre sales support by accompanying product & sales team to meetings with prospects
- Deliver training sessions to colleagues and clients on the use of bank's Payment Gateway products
- Provide proposal support to sales team to determine feasibility, cost and time implications for customer proposals
- Gather and document business and technical requirements from customers
- Write small internal computer applications for proof of concept, testing, and troubleshooting
- Coordinate with payment gateway providers on issues requiring intervention
- Ensure compliance mandate monitoring & implementation
- Handle merchant on boarding on various payment gateways and digital payment solutions
- Assist Service Delivery Manager in performing BAU activities
Requirements
- Ability to communicate technical concepts to both technical and non technical audiences
- Ability to understand and write basic programming codes in scripting languages like JSP, PHP, CGI, XML, .NET
- Ability to work independently with customers via phone, email, and on site with minimal supervision
- In depth technical and functional knowledge of payment gateway products including MiGS, MPGS, CyberSource, Simplify, EPG
Full Job Posting
Responsibilities
- Offer technical, functional and product integration support to merchant partners in order to get their checkout page, mobile app, IVR, CRM systems, etc. integrated with RAKBANK’s Payment Gateways & other web/mobile based acquiring products in a seamless and error free manner.
- Provide technical pre sales support by accompanying product & sales team to meetings with prospects. This would typically involve giving presentations to prospective and existing clients, providing product demonstrations, and using whiteboard sessions, all with a focus on maintaining a sales oriente
- Deliver training sessions to colleagues and clients on the use of bank’s Payment Gateway products.
- Provide proposal support to the sales team in order to accurately determine the feasibility, cost and time implications when responding to customer proposals for large relationships.
- Gather and accurately document business and technical requirements from customers.
- Write small internal computer applications to provide proof of concept ideas, to test RAKBANK’s e commerce products, and to troubleshoot client issues.
- Coordinate with payment gateway providers on issues that requires their intervention and troubleshooting.
- Ensure compliance mandate monitoring & implementation.
- Handle merchant on boarding on various payment gateways, digital payment solutions offered by Bank such as Skiply, RAKBANK Simplify etc.
- Assist Service Delivery Manager in performing BAU activities of the unit.
Requirements
- Ability to communicate technical concepts in a clear and articulate fashion to both technical and non technical audiences, in a sales oriented manner.
- Ability to understand and write basis programming codes in commonly used scripting languages like JSP, PHP, CGI, XML, .net etc.
- Ability to work independently with customers via phone, email and on site with minimal supervision.
- In depth technical, functional knowledge of various payment gateway products including MiGS, MPGS, CyberSource, Simplify, EPG, etc.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Virtusa Middle East FZ-LLC
Business Analysts
Dubai, UAE
Elicit, analyze, and document business requirements from stakeholders, translating complex needs into clear, actionable specifications. Facilitate workshops and meetings to driv...
Transformation & Automation Lead
, UAE
What youll actually do Take our core services and processes apart, work out what good looks like, and rebuild them to be faster, cleaner and largely self-running Automate end to...
Senior/Lead Engineer with Flowable
Dubai, UAE
Virtusa Middle East is hiring a Senior/Lead Engineer with Flowable expertise in Dubai to architect and design scalable workflow solutions, lead the development lifecycle, and mentor junior engineers. Requires strong Flow
Solution Architect
Dubai, UAE
Virtusa Middle East seeks a Solution Architect to design and architect scalable, high-performance solutions aligned with enterprise architecture. The role involves collaborating with stakeholders, evaluating technologies
Business Analysts - Intellect Cash Management Platform
Dubai, UAE
Analyze and document intricate cash management business requirements for the Intellect platform, translating complex needs into clear specifications. Collaborate closely with st...
Business Analyst Finacle
Dubai, UAE
Virtusa seeks a Senior Business Analyst with Finacle expertise to analyze and document complex business requirements for core banking solutions. The role involves collaborating with stakeholders, designing test cases, an
Data Project Manager - Treasury
, UAE
Spearhead the end-to-end delivery of treasury data projects, ensuring alignment with strategic financial objectives and risk management frameworks. Define project scope, objecti...
Pega Business Analyst
Dubai, UAE
We are seeking a Senior Pega Business Analyst to bridge the gap between our business objectives and technical execution. In this role, you will lead the discovery, elicitation, ...
Business Analysts
Dubai, UAE
Transformation & Automation Lead
, UAE
Senior/Lead Engineer with Flowable
Dubai, UAE
Solution Architect
Dubai, UAE
Business Analysts - Intellect Cash Management Platform
Dubai, UAE
Business Analyst Finacle
Dubai, UAE
Data Project Manager - Treasury
, UAE
Pega Business Analyst
Dubai, UAE