E-commerce | E-commerce Specialist
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Key skills for this role
Role Overview
Manage and optimize online sales channels, product listings, digital campaigns, customer experiences, and e-commerce operations.
Use commercial awareness, digital marketing, marketplace management, and data analysis to improve online revenue and conversion.
Key Skills for This Role
Full Job Posting
Role Overview
Manage and optimize online sales channels, product listings, digital campaigns, customer experiences, and e-commerce operations.
Use commercial awareness, digital marketing, marketplace management, and data analysis to improve online revenue and conversion.
Employment Type and Level
- The posting identifies the role as full-time and mid-level.
Key Responsibilities
- Manage daily operations across company websites, online stores, and e-commerce marketplaces.
- Maintain product listings, catalogs, inventory information, pricing, images, and promotional content.
- Monitor orders, payments, fulfillment, delivery, returns, refunds, and customer inquiries.
- Coordinate with warehouse, logistics, procurement, customer service, and marketing teams.
- Develop sales, revenue, retention, promotional, merchandising, and conversion-improvement strategies.
- Analyze traffic, sales, customer behavior, campaign results, competitor activity, and marketplace performance.
- Prepare performance reports and coordinate product launches across online channels.
- Support SEO, A/B testing, website navigation, checkout, content, stock replenishment, and compliance.
Requirements
- Diploma or bachelor’s degree in E-commerce, Business, Marketing, Digital Marketing, Retail Management, or a related field.
- Previous experience in e-commerce, online retail, marketplace management, digital sales, or a similar role.
- Strong understanding of e-commerce operations, online customer journeys, product listing, digital merchandising, pricing, and sales optimization.
- Experience with Shopify, WooCommerce, Magento, Amazon, Lazada, Shopee, or similar marketplaces is advantageous.
- Experience using Google Analytics, marketplace analytics, CRM systems, or other e-commerce reporting tools.
- Understanding of SEO, paid advertising, social media marketing, digital campaigns, and conversion-rate optimization.
- Strong communication, organization, attention to detail, analysis, problem-solving, and multitasking skills.
- Ability to work with marketing, sales, logistics, warehouse, finance, and customer service teams.
What We Offer
- Competitive salary and comprehensive employee benefits.
- Opportunities to manage multiple digital sales channels and work with leading e-commerce technologies.
- Professional training and development in e-commerce, digital marketing, analytics, and online retail.
- Collaborative work with marketing, sales, operations, logistics, and technology teams.
- Career progression toward Senior E-commerce Specialist, E-commerce Manager, Digital Commerce Manager, or Head of E-commerce roles.
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