e-Billing Administrator

The Position

Key Responsibilities

• Execute electronic submission of client invoices via various e-billing middleware systems
• Identify, troubleshoot and resolve issues that arise during the invoice submission process
• Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements
• Clearly communicate escalated issues as needed to Supervisor, Manager and Director
• Professionally liaise with team members, attorneys and upper management
• Track statuses of submitted invoices to ensure payment from client
• Maintain internal database of e-billed clients and their compliance requirements
• Document and update reference materials for all aspects of the e-billing process as necessary
• Assist with partner and client inquiries in a timely manner
• Provide updates and financial analysis to attorneys, clients and administrative staff as requested
• Participate in firm-wide and departmental projects and initiatives
• Perform other duties as assigned

Qualifications

• 1+ years of e-billing experience within a corporate law department or law firm
• Must have experience with BillBlast
• Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)