Dynamic Administration Officer - Rostering Support

This is a varied and rewarding position which sees our Administration Officer play an important role in keeping our team organised and our day-to-day operations running smoothly.

Your responsibilities will include:

Reception & Operational Support - Act as the first point of contact for incoming calls, emails, visitors, and stakeholder enquiries, providing welcoming, professional and responsive customer service.

Service Administration - Provide day-to-day administrative support across Management team and operational and service delivery areas, responding swiftly to changing priorities while offering practical solutions.

Rostering Support - Provide support with rostering functions, including shift changes, communication, and system updates as directed.

Stakeholder Engagement - Build positive and professional relationships with participants, families, employees, and external stakeholders.

Service Quality, Reporting & Continuous Improvement - Ensure accurate and timely data entry within organisational systems. Support compliance with organisational policies, procedures, NDIS Practice Standards, and legislative requirements.

Work Health & Safety (WHS) - Promote and maintain a safe working environment.