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Duty Manager
Nuffield Health
Stoke, KSA
Full Time
Manager
Onsite
3 days ago
SalesCustomer ServiceTeam LeadershipHealth and SafetySwimmingLifeguarding
Free
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About the Role
Nuffield Health is hiring a Duty Manager for their Stoke gym to ensure smooth club operations, drive sales, and deliver exceptional member satisfaction. The role requires sales experience, strong communication skills, and the ability to swim to a high standard.
Key Skills for This Role
SalesCustomer ServiceTeam LeadershipHealth and SafetySwimmingLifeguarding
Responsibilities
- Be responsible for the smooth running of the club, including opening and closing when on shift
- Prioritize member satisfaction and engage with members to foster happiness and build strong relationships
- Lead by example, support and guide colleagues while upholding quality standards
- Conduct tours for prospective members highlighting the unique benefits of Nuffield Health
- Oversee health and safety protocols, addressing issues swiftly and effectively
- Help achieve sales targets
- Be able to swim to a high standard and cover lifeguard breaks
Requirements
- Demonstrable sales experience
- Excellent communication skills and collaborative spirit
- Passion for excellent customer service
- Ability to swim to a high standard and willingness to undergo lifeguard training
Full Job Posting
Overview
- Nuffield Health is the UK’s largest Healthcare Charity.
- We’re looking for passionate individuals to help deliver an exceptional fitness experience for our members.
- This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager, you will:
- Be responsible for the smooth running of our club; including the opening and closing the club when on shift.
- Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
- Lead by example, support and guide your colleagues while upholding the highest quality standards.
- Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides.
- Oversee health and safety protocols, addressing any issues swiftly and effectively.
- Help achieve sales targets.
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.
Helping you feel good.
- Free gym membership.
- Health assessments.
- Retail discounts.
- Pension options.
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