DSW Associate Store Manager

Sets clear expectations, participates, and follows up on all inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS).

Sets clear expectations, participates and follows up on all omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS).

Collects and submits all supply needs to ensure successful operations in all areas of the business.

Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly by reporting issues to Store Manager.

Responsible for ensuring associates are equipped in successfully resolving customer concerns and aware of when to escalate to the Store Manager.

Support Store Manager with associate timekeeping activities to ensure all store labor deliverables are met. This includes scheduling, forecasting, payroll management, etc.

Support Store Manager in resolving associate relations matters. Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.

Recognize the store team through our company recognition tools.

Support development of the store team through training, coaching, feedback and motivation.

Assists in recruiting, interviewing, and onboarding Store Associate candidates.

Delegate and/or perform all other associate duties within store.

Performs other duties as assigned by the Store Manager and/or Co-Manager.

Minimum 2 years management experience.

Minimum high school graduate or equivalent.

Some college preferred.