linkedin
Driver Operations Supervisor
WEEL
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Driver operationsDriver trainingDriver app and trip proceduresCustomer serviceDriver document verificationAttendance and punctuality management
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Driver operationsDriver trainingDriver app and trip procedures
Role Overview
The Driver Operations Supervisor works on the ground with drivers, trains them, checks their paperwork, and handles operational problems.
Key Skills for This Role
Driver operationsDriver trainingDriver app and trip proceduresCustomer serviceDriver document verificationAttendance and punctuality management
Full Job Posting
About WEEL
WEEL is a Dubai-based managed transport platform that moves staff for corporate clients across Dubai.
Role Overview
The Driver Operations Supervisor works on the ground with drivers, trains them, checks their paperwork, and handles operational problems.
What You Will Do
- Spend most of the day in the field with drivers rather than behind a desk.
- Train new drivers on the driver app, trip acceptance, pickup procedures, and customer service standards.
- Act as the first point of contact for driver complaints and problems and escalate unresolved issues.
- Collect and check driver licenses, permits, visas, and vehicle papers and keep records current.
- Bring inactive drivers back online and help resolve attendance and punctuality problems.
- Report daily to the Operations Manager on driver issues, attendance, and document status.
What You Need
- At least two years of experience supervising or coordinating drivers, riders, or field staff in the UAE.
- Relevant experience in transport, delivery, limousine, or logistics operations.
- Valid UAE light vehicle driving license.
- Fluent Hindi and working English are required for clear communication with drivers.
- Comfort working outdoors and remaining mobile throughout the day, including early mornings.
- Practical, calm approach under pressure and firmness when standards slip.
Schedule
- The role operates six days per week with early start hours.
What We Offer
- Employment visa and medical insurance.
- Opportunity to help build the driver operations function from the ground up.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career