Doorman
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Key skills for this role
About the Role
POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours.
Key Skills for This Role
Responsibilities
- Greet and escort guests to rooms
- Open doors and assist guests/visitors entering and leaving property
- Transport guest luggage to and from rooms
- Provide directions and arrange transportation
- Maintain awareness of undesirable persons on property
Requirements
- Ability to lift and carry objects up to 50 pounds
- Professional appearance and communication skills
- Ability to stand, sit, or walk for extended periods
- Customer service experience
Full Job Posting
Position Summary
- Greet and escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities, services, and local areas of interest.
Responsibilities
- Transport guest luggage to and from guest rooms and designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles.
- Supply guests with directions and arrange transportation.
- Communicate parking procedures to guests/visitors.
- Follow all company policies and procedures.
- Maintain awareness of undesirable persons on property premises.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests, anticipate service needs.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships.
- Comply with quality assurance expectations and standards.
Physical Requirements
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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