Domain Consultant-SME

Role Summary

Key Responsibilities

• Act as a domain SME for Insurance business areas such as Claims, Policy Administration, Underwriting, Billing , or related platforms.
• Engage with RSA business stakeholders to understand requirements, pain points, and transformation goals.
• Translate business requirements into functional specifications, solution inputs, and backlog items .
• Support solution definition, process design, and impact analysis for change initiatives.
• Provide domain guidance during design, development, testing, and UAT phases.
• Review functional designs, user stories, and test scenarios to ensure business alignment.
• Support production issues with business impact analysis and prioritization .
• Collaborate with Architects, Delivery Managers, and Engineering teams to ensure solutions meet business intent.
• Participate in governance forums, workshops, and client discussions as a trusted advisor.

Domain & Functional Skills (Mandatory)