Document Production Workflow Coordinator (3rd Shift)

Facilitates team’s adherence to company policies (conduct, attire, performance, attendance)

Works collaboratively, demonstrating open and flexible communication, within and across team members

Contributes to recommendations for individual development goals, trainings, or performance expectations to Lead, Supervisor or Manager to enhance team skill levels and quality outputs

Interact with clients in person, over the phone or electronically.

Adhere to Williams Lea policies in addition to client site policies.

Bachelor’s degree or equivalent with years of experience able to substitute

Minimum of 3 years prior office experience, proofreading, word processing or document production experience

Advanced knowledge of Microsoft Office suite; able to technically troubleshoot applicable software specific to the business/client

MS Office (Word, Excel, PowerPoint) certification desired

Advanced knowledge of document production and/or proofreading procedures and/or generally accepted practices

Extensive experience in business terminology, document production and/or proofing formats; skill and efficiency in use of reference resources

Attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results

Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to client and other team members in a professional and customer service oriented manner

Ability to work in a fast-paced, deadline driven team environment

Good judgment and organizational skills with sound decision-making ability and solutions-oriented approach with the ability to ask for and follow directions

Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production

Communicate with team members, Lead, Supervisor, Manager and/or Client on job or deadline issues

Must be able to meet deadlines and complete all projects in a timely manner.

Ability to handle sensitive and/or confidential documents and information.

Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.

Must work well in a team environment.

Must be able to interact effectively with multi-functional and diverse backgrounds.

Ability to work in a fast-paced environment.

Must be self-motivated with positive can-do attitude.

The salary range for this role at the noted RRD location is $18.99 - $26.59 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.