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Dock Supervisor
Estes Express Lines
Phoenix, USA
Full-time
Mid
Onsite
USD 69800-95500 yearly / year
Discovered 1 weeks ago
AS/400
Free
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AS/400
Key Skills for This Role
AS/400
Full Job Posting
- Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager
- Lead, guide and direct dock employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules
- Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations
- Involved in and makes recommendations in the hiring and termination processes
- Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager
- Responsible for meeting all KPI’s assigned
- Daily utilization of all Company enhancement tools and processes
- Review and revise schedules to increase efficiencies and to lower cost
- Responsible for equipment assignment and movement (trailers and tractors) in collaboration with other supervisors/management
- Responsible for proper communication to customers via phone, fax or email
- Oversee and responsible for all paperwork associated with the dock to ensure it is handled timely and correctly by employees
- Regular attendance is required.
- This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
- High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor Degree preferred
- Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred
- Prior management, dispatch and dock experience required, preferably in LTL trucking industry
- Must be knowledgeable of local metropolitan area
- Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees.
- Team building and interpersonal skills
- Possess excellent verbal, written and listening communication skills
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