District Manager

District Manager

Key Responsibilities

• Oversee the operations and performance of multiple retail stores within a designated geographic area.
• Drive sales and achieve financial targets.
• Ensure an exceptional customer experience in each store under supervision.
• Provide leadership, guidance, and support to store managers and their teams.
• Manage store team performance, set expectations, provide appropriate recognition, handle conflict/crisis constructively, and ensure store staff well-being.
• Ensure adherence to local labor and Health and Safety laws, as well as adidas policies.
• Drive store operational excellence, ensuring compliance with House of Retail principles, proper setup of back-of-house, implementation of retail key operating procedures.
• Accountable for store stock management, particularly regarding inventory controls, SOH, and shrinkage.
• Provide regular feedback on service levels for maintenance, security, and cleaning services to the Senior Director of Retail Operations and Europe HQ.
• Provide regular feedback on store location, trading zone trends, presence of new retailers and competitors, and indicate potential opportunities for relocations/openings to the Senior Director of Retail Operations and Europe HQ.
• Ensure all stores in the district are visited at least three times per quarter.