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Dispute Analyst
Lloyds Clinical
Coventry, GBR
Full Time, Contract, Temporary
Entry
Hybrid
Discovered 3 days ago
Microsoft Office
Free
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Microsoft Office
Role Overview
Join Our Finance Team We are looking for a motivated and detail-focused Dispute Analyst to join our Finance team. This is an exciting opportunity for an individual who enjoys problem-solving, analysing data, and delivering excellent customer service. Please note this is a Fixed Term Contract (FTC) for six months As a Dispute Analyst, you will be responsible for investigating and resolving invoice discrepancies, ensuring queries are managed efficiently and professionally. Working closely with customers and internal stakeholders, you will play a key role in driving process improvements while maintaining the highest standards of quality and compliance. Key Responsibilities As a Dispute Analyst, you will: Maintain and update invoice query records and correspondence, ensuring all information is accurately logged, stored, and distributed within agreed service levels. Review, investigate, and resolve invoice disputes and queries in a timely and professional manner. Communicate resolutions clearly to customers, providing updates and outlining any actions required. Build effective working relationships with customers and internal stakeholders to facilitate prompt dispute resolution. Act as a key point of contact for invoice-related queries and escalations. Collaborate with colleagues and wider business teams to identify opportunities for process improvements and prevent recurring issues. Ensure all activities are completed in line with company policies, quality standards, and regulatory requirements.
Key Skills for This Role
Microsoft Office
Full Job Posting
About The Role
Join Our Finance Team We are looking for a motivated and detail-focused Dispute Analyst to join our Finance team. This is an exciting opportunity for an individual who enjoys problem-solving, analysing data, and delivering excellent customer service. Please note this is a Fixed Term Contract (FTC) for six months As a Dispute Analyst, you will be responsible for investigating and resolving invoice discrepancies, ensuring queries are managed efficiently and professionally. Working closely with customers and internal stakeholders, you will play a key role in driving process improvements while maintaining the highest standards of quality and compliance. Key Responsibilities As a Dispute Analyst, you will: Maintain and update invoice query records and correspondence, ensuring all information is accurately logged, stored, and distributed within agreed service levels. Review, investigate, and resolve invoice disputes and queries in a timely and professional manner. Communicate resolutions clearly to customers, providing updates and outlining any actions required. Build effective working relationships with customers and internal stakeholders to facilitate prompt dispute resolution. Act as a key point of contact for invoice-related queries and escalations. Collaborate with colleagues and wider business teams to identify opportunities for process improvements and prevent recurring issues. Ensure all activities are completed in line with company policies, quality standards, and regulatory requirements.
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