Dispatch Apprentice

Requirements

• The requirements listed below are representative of the knowledge, skill and/or ability necessary to complete training and perform this job.

ELIGIBILITY REQUIREMENTS

• To be eligible to take the aircraft dispatcher knowledge test, a person must be 21 years of age
• To be eligible for an aircraft dispatcher certificate, a person must
• Be at least 23 years of age
• Be able to read, speak, write, and understand the English language

EDUCATION and/or EXPERIENCE

PREFERRED EDUCATION and/or EXPERIENCE

REGULATORY

LANGUAGE SKILLS

• Ability to read, analyze, interpret, and understand technical procedures and governmental regulations, sometimes quickly and under stressful or emergency situations. Able to effectively present information to and respond to questions from management, crew, air traffic control, and internal associates. Able to speak and be understood in English in person, on the phone and over a radio headset.

DECISION MAKING

WORK ENVIRONMENT

TRAVEL REQUIREMENTS

• Complete annual Operating Familiarization Flights as required by Federal regulation.

DISPATCHER ESSENTIAL DUTIES (ONCE QUALIFIED)

• To perform the dispatcher job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Prepare dispatch releases for Domestic, Flag and Supplemental operations.
• Monitor the progress of each flight, paying specific attention to changing weather and field conditions at departure, destination, and alternate airports.
• Records departure and arrival times of flights and keeps computer systems up to date.
• Provides weather information for flight crews and continuously monitor for changes. Updates the flight crew of significant changes to weather, field conditions or Air Traffic concerns and makes recommendations for changes to the original plan, as needed, in the interest of safety.
• Coordinates with ground operations on any crew or aircraft changes or disruptions.
• Coordinates diversions with station operations to ensure the best possible passenger experience.
• Records all non-routine incidents and completes appropriate forms and reports.
• Initiates emergency procedures and notifications when necessary.
• Coordinates with all appropriate parties any unscheduled operation of aircraft due to weather, airport conditions, emergency situations, etc.
• Provides coaching and on-the-job training for new-hire dispatchers as directed.
• Performs other duties as assigned or required